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dairuin
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Re: Is veeamzip require license in 9.5update3?

Post by dairuin »

Any news about the release of this hotfix ??
Gostev
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Re: Is veeamzip require license in 9.5update3?

Post by Gostev »

I did note another email from builder about this hotfix a few days ago, meaning that the testing has uncovered some issues that had to be fixed with the new version of the hotfix. So I would assume that our support should get it any day now, if they did not already. Thanks!
itknight
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Re: Is veeamzip require license in 9.5update3?

Post by itknight »

Does that mean the only way we'll be able to get this hotfix is by contacting support and creating a case or will it be available for download somewhere?
gingerdazza
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Re: Is veeamzip require license in 9.5update3?

Post by gingerdazza »

Gostev wrote:I did note another email from builder about this hotfix a few days ago, meaning that the testing has uncovered some issues that had to be fixed with the new version of the hotfix. So I would assume that our support should get it any day now, if they did not already. Thanks!
Did anyone find out if the fix is ready now and how we can obtain it?

Thanks
veremin
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Re: Is veeamzip require license in 9.5update3?

Post by veremin »

It isn't ready yet. We will update this topic, once the hot fix is available. Thanks.
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Re: Is veeamzip require license in 9.5update3?

Post by Gostev » 1 person likes this post

All, QC has just signed off the hot fix and forward one to our support. Sorry it took longer than expected, but they had to rebuild the fix a few times to address some unexpected issues.
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Re: Is veeamzip require license in 9.5update3?

Post by itknight »

Good to hear, excellent news. How do we go about getting access to this hotfix?
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Re: Is veeamzip require license in 9.5update3?

Post by Gostev »

As I hinted, you should open a support case ;)
EricFolder
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Re: Is veeamzip require license in 9.5update3?

Post by EricFolder »

Thank you Gostev, I open a support case, the support patch my Veeam B&R and it's working like a charm :D
icoleman_uk
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[MERGED] License needed for VeeamZIP?

Post by icoleman_uk »

Hi,

Just wondering, if VeeamZIP is available in the free version, why do I need to associate a license with a host to use it when I have purchased the product?

I receive the error "Not enough licenses" when trying to do a manual one-off backup from a host that is not part of our normal production pool.

Thanks

-Iain.
DGrinev
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Re: License needed for VeeamZIP?

Post by DGrinev »

Hi Iain and welcome to the community!

If you're using Veeam B&R 9.5 Update 3 then you need to obtain a hotfix from our support.
You will find detailed information about the issue in this thread above. Thanks!
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Re: Is veeamzip require license in 9.5update3?

Post by icoleman_uk »

Brilliant, thank you. It's not a feature I use often but I was sure we could do it before we updated.

I'll contact support.
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Re: Is veeamzip require license in 9.5update3?

Post by DGrinev »

That's correct, you was able to do it before the update due to a broken behavior.
You can read the main part of resolution by Gostev in this post. Thanks!
johnymachine
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Re: Is veeamzip require license in 9.5update3?

Post by johnymachine » 1 person likes this post

Any plans to add this fix to future update #4?
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Re: Is veeamzip require license in 9.5update3?

Post by DGrinev »

No doubt, it will be included in the update #4. Thanks!
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Re: Is veeamzip require license in 9.5update3?

Post by omegagx »

Since this "fix" affected functionality for so many users, I would assume it would be listed in the release notes or a KB article, highlighting this huge change. It's been a few months since the hotfix was released but I didn't see this change documented anywhere other than on support forums. Are there plans to update release notes or add a KB article documenting this issue?

Thank you.
mriksman
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Re: Is veeamzip require license in 9.5update3?

Post by mriksman » 2 people like this post

Glad to see it in the July 4th 2018 3a update. Great work guys.
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