Issues with Indexing Backups

[veremin]

Update 3 includes the hotfix mentioned above. So, the root cause of your issue must be different and thorough log investigation is needed - and that's exactly what your support engineer is about to do). Thanks.

[mtaggart]

The tech has had the log files for 4 days and there's been no progress or response from him according to the case logs. It doesn't take 4 days to go through logs.

[veremin]

The team behind this community cannot assist you with log review. However, if you're not satisfied with the level of support provided, you can always escalate the case, using "Talk to Manager" button. Thanks.