Job stuck on hard disk read...

[aldvm]

Today we fount that one our jobs stuck on hard disk read, duration 438 hours. We do not receive any notification about problem. This is normal for veeam do not pontificate such backup jobs? We are using veeam backup and replication 7.0.0.690.

[foggy]

Have you already contacted technical support with that? If yes, what is the support case ID? If no, please do as debug logs invetigation is definitely going to be required to understand what's the job is doing at that very moment, and what is the reason for this behavior. Thanks!

[Vitaliy S.]

Just want to add that you can monitor all your jobs duration with Veeam ONE (part of Veeam Backup Management Suite). Veeam ONE v7 has a predefined alarm for max job duration, that you can use to control your backup window.

[rfssit]

We are experiencing the exact same problem. This job has been running without a hitch until a few days ago:


screenshot capture

Any ideas as to what to do? I have yet to log a case with tech support. Will get to that next..

[Vitaliy S.]

You can either shutdown manually by ending all Veeam* processes or wait till our support figures out what is going on after debug logs review. Thanks!