Jobs which were previously running

[zak2011]

Since i am running a trial of VBR6.1 now, i dont have a support case ID, could i post in the error for the failed job. These jobs were running properly and now it keeps failing with the following message
Error: Client error: There is no FIB [summary.xml] in the specified restore point. Failed to restore file from local backup. VFS link: [summary.xml]. Target file: [MemFs://Tar2Text]. CHMOD mask: [0].

What could be the issue?
Thanks

[Cokovic]

As far as i know you are eligible for support requests even with a trial version within your trial period

[zak2011]

Thanks for the reply Haris. Does the error in the above post give any clue as to why the job failed?

[ZachW]

This error is referring to an FIB ( File in Backup ) that is missing from that specific point. The file that is missing is the summary.xml file, which is xml data that holds data about that point and what the point contains.

[Vitaliy S.]

Arun, kindly ask you to follow our forums rules, otherwise your posts will be removed. If you have any technical issue, please do contact our support team for assistance. Thanks!

[zak2011]

Thanks Vitaliy. I am glad to know i can contact support and get a case id when using the trial.
Thanks!