Key auto update - enterprise manager server

[frankive]

Hi.
We are a VCP and i try to enable the auo update of the license. Is this psosible?
I get an error saying "This backup server's licee is manged by the Enterprise Manager server" even we have not installed the enterprise manager.

[nielsengelen]

Did u install it in the past as a test? I think you should best open up a support case to undo this.

[Vitaliy S.]

Yes, it would be better to contact our technical team to see why you have this message. On a side note, for VCPs we have a registry key that can override this enforcement - all license keys are managed by Enterprise Manager.

[frankive]

#caseid: 00621094

yes, i have probably installed this as test, that is correct. I will open a case.

[rsanders]

For those googling this issue:

SQL Query for your Veeam DB:

[removed by moderator]

Restart all Veeam Services.

[foggy]

Hi Ryan, thanks for sharing, but I've cut the query, since we do not recommend direct interaction with the database without assistance of our technical support.

[rsanders]

Oh got it. Sorry about that. I will keep that in mind for the future.