Key auto update - enterprise manager server

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Key auto update - enterprise manager server

Veeam Logoby frankive » Thu Aug 14, 2014 9:02 am

Hi.
We are a VCP and i try to enable the auo update of the license. Is this psosible?
I get an error saying "This backup server's licee is manged by the Enterprise Manager server" even we have not installed the enterprise manager.
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Re: Key auto update - enterprise manager server

Veeam Logoby vmniels » Thu Aug 14, 2014 9:24 am

Did u install it in the past as a test? I think you should best open up a support case to undo this.
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Re: Key auto update - enterprise manager server

Veeam Logoby Vitaliy S. » Thu Aug 14, 2014 9:43 am

Yes, it would be better to contact our technical team to see why you have this message. On a side note, for VCPs we have a registry key that can override this enforcement - all license keys are managed by Enterprise Manager.
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Re: Key auto update - enterprise manager server

Veeam Logoby frankive » Thu Aug 14, 2014 11:53 am

#caseid: 00621094

yes, i have probably installed this as test, that is correct. I will open a case.
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Re: Key auto update - enterprise manager server

Veeam Logoby rsanders » Thu Dec 07, 2017 7:51 pm

For those googling this issue:

SQL Query for your Veeam DB:

[removed by moderator]

Restart all Veeam Services.
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Re: Key auto update - enterprise manager server

Veeam Logoby foggy » Fri Dec 08, 2017 2:25 pm

Hi Ryan, thanks for sharing, but I've cut the query, since we do not recommend direct interaction with the database without assistance of our technical support.
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Re: Key auto update - enterprise manager server

Veeam Logoby rsanders » Fri Dec 08, 2017 3:05 pm

Oh got it. Sorry about that. I will keep that in mind for the future.
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