-
- Novice
- Posts: 3
- Liked: never
- Joined: May 03, 2010 11:28 pm
- Full Name: Cong Li
- Contact:
Latest veeam backup crashs VM on ESX3.5U2
Hello,
Veeam started to crash VMs on ESX3.5 U2 since I upgraded Veeam to the latest version 4.1.1. Crashed VMs were randomly selected among 10VMs running on one ESX 3.5 U2 host. VM crashed when Veeam was trying to delete snapshot created before backup. I tired both API and VCB mode but the problem still exsits.
All the other VMs running on vSphere are fine. Please help.
Regards,
Cong
Veeam started to crash VMs on ESX3.5 U2 since I upgraded Veeam to the latest version 4.1.1. Crashed VMs were randomly selected among 10VMs running on one ESX 3.5 U2 host. VM crashed when Veeam was trying to delete snapshot created before backup. I tired both API and VCB mode but the problem still exsits.
All the other VMs running on vSphere are fine. Please help.
Regards,
Cong
-
- Chief Product Officer
- Posts: 31753
- Liked: 7258 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Latest veeam backup crashs VM on ESX3.5U2
Hello, I have not seen this issue reported before. Please contact our support directly for assistance with technical issues like this, as full logs research is usually required. Instructions on opening a support case are displayed when you click New Topic. Thanks.
-
- Novice
- Posts: 3
- Liked: never
- Joined: May 03, 2010 11:28 pm
- Full Name: Cong Li
- Contact:
Re: Latest veeam backup crashs VM on ESX3.5U2
Already raised a support request long time ago. I was told by the first level support that the case had been escalated to next level support two weeks ago. And never hear back from support since then...
-
- VP, Product Management
- Posts: 27347
- Liked: 2785 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: Latest veeam backup crashs VM on ESX3.5U2
Hello, could you please tell us your ticket number so we could check your case status in our support ticketing system.
-
- Novice
- Posts: 3
- Liked: never
- Joined: May 03, 2010 11:28 pm
- Full Name: Cong Li
- Contact:
Re: Latest veeam backup crashs VM on ESX3.5U2
The case number is 523349
-
- Chief Product Officer
- Posts: 31753
- Liked: 7258 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Latest veeam backup crashs VM on ESX3.5U2
Looks like there was a mistake in status set upon escalation. Corrected.
Who is online
Users browsing this forum: Bing [Bot], chris.childerhose, Google [Bot], nathanrsafti and 71 guests