License error

[teldredge]

Waiting for my permanent license so i installed an eval license and get the following error when i run a backup or replicate. also the servers do not show up in licensed hosts. It says I have 29 days left.

Checking License
Index was outside the bounds of the array

[Gostev]

Todd, most likely the license got generated incorrectly. Please contact our support or sales from new license (and please provide existing licenses so that we could investigate what is happening).

[teldredge]

Got a different license with the same error. Any ideas?

[Gostev]

No ideas - I have not seen such issue reported before. May be some unusual host name in your environment is causing this. Our support should be able to find the exact reason from logs. Please open a case and provide both licenses along with all logs from Help | Support information.

[Ben Milligan]

teldredge;

There is an issue when an ESX host in a farm has either disconnected, or has another problem related to it's own licensing. We have a fix for this particular problem at this point in time, please advise if you have already recieved it via Support, or if you still require this correction.

Thanks!