License portal - Multiple users

[dcurrie]

Hi all.
This is not exactly a B&R post but rather around the licensing portal and multiple users linked to my account or company account. I have seen that this question has been asked before back in 2010 here http://forums.veeam.com/veeam-backup-re ... 14629.html but have not see any other posts regarding this and wondered if I can have multiple users linked to my account or the company account which will allow others to access the licensing or log support calls.

Thanks

[foggy]

Darren, not sure this is possible, I will check with the web team shortly.

[dcurrie]

perfect thanks
If its not an available feature then it may be one for Veeam to think of for a future feature.

[foggy]

According to the web team, they are going to provide this functionality in future.

[dcurrie]

Foggy thats good to know. Thanks for confirming, im sure im not the only person looking for this feature.

Thanks
Darren

[jkettler]

Is there a way to add another authorized technician who can open support tickets using the same support ID?

[foggy]

Currently this ability is not available on the support portal yet, but you can try asking support to add the contact to your company account.

[jkettler]

Thanks! It would certainly help with our department's role overlaps and help with training, etc.