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davidshq
Enthusiast
Posts: 69
Liked: never
Joined: Mar 16, 2009 4:01 pm
Full Name: David Mackey
Contact:

LicensedHostsRow is incorrect

Post by davidshq »

So, I tried to view my licensed hosts but I'm getting the message above. The details are:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
CommonTools.CommonException: LicensedHostsRow is incorrect.
at Veeam.Backup.LicensedHosts..ctor(MainDs dataset, ImageList il, UInt16 total, UInt16 freeTotal)
at Veeam.Backup.LicenseInfo.btnLicensedHosts_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
VeeamShell
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/VeeamShell.exe
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CommonTools
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/CommonTools.DLL
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Management
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Veeam.Controls
Assembly Version: 1.0.1.80
Win32 Version: 1.0.1.80
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/Veeam.Controls.DLL
----------------------------------------
DBManager
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/DBManager.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.ServiceProcess
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
Veeam.Backup.UI
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/Veeam.Backup.UI.DLL
----------------------------------------
ESXFileSystemControls
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/ESXFileSystemControls.DLL
----------------------------------------
Microsoft.SqlServer.Smo
Assembly Version: 9.0.242.0
Win32 Version: 9.00.4035.00
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.SqlServer.Smo/9.0.242.0__89845dcd8080cc91/Microsoft.SqlServer.Smo.dll
----------------------------------------
Microsoft.SqlServer.ConnectionInfo
Assembly Version: 9.0.242.0
Win32 Version: 9.00.4035.00
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.SqlServer.ConnectionInfo/9.0.242.0__89845dcd8080cc91/Microsoft.SqlServer.ConnectionInfo.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
Microsoft.SqlServer.SmoEnum
Assembly Version: 9.0.242.0
Win32 Version: 9.00.4035.00
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.SqlServer.SmoEnum/9.0.242.0__89845dcd8080cc91/Microsoft.SqlServer.SmoEnum.dll
----------------------------------------
Microsoft.SqlServer.SqlEnum
Assembly Version: 9.0.242.0
Win32 Version: 9.00.4035.00
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.SqlServer.SqlEnum/9.0.242.0__89845dcd8080cc91/Microsoft.SqlServer.SqlEnum.dll
----------------------------------------
VeeamSoap
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/VeeamSoap.DLL
----------------------------------------
ManagerLib
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/ManagerLib.DLL
----------------------------------------
cbbryc2d
Assembly Version: 3.1.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
rtpeizfx
Assembly Version: 3.1.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
fnewp9t-
Assembly Version: 3.1.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Veeam.SSH
Assembly Version: 3.1.0.0
Win32 Version: 3.1.1.295
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/Veeam.SSH.DLL
----------------------------------------
Interop.veComLic
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/Interop.veComLic.DLL
----------------------------------------
System.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Security/2.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
VimService
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/VimService.DLL
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
VimService.XmlSerializers
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/VimService.XmlSerializers.DLL
----------------------------------------
VimService25Int
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///C:/Program%20Files/Veeam/Backup%20and%20FastSCP/VimService25Int.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Gostev
Chief Product Officer
Posts: 31816
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: LicensedHostsRow is incorrect

Post by Gostev »

This is quite beyond my understanding :D but it sounds like there is an issue with configuration database record that contains licensing information. It would be best if you contact our support with this error and full product logs, so that they could involve developers to investigate this.
davidshq
Enthusiast
Posts: 69
Liked: never
Joined: Mar 16, 2009 4:01 pm
Full Name: David Mackey
Contact:

Re: LicensedHostsRow is incorrect

Post by davidshq »

Thanks. I've got a case open. Figured I'd post it here as well in case anyone else had run into the issue. If its an easy fix in the end I'll post the resolution too...so anyone else who has the issue in the future can utilize it.
Dave.
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