Licensing error or not?

[perjonsson1960]

Folks,

I have just updated our licenses with a new merged license file, which went well. But when I press the "Update Now" button, I got this error message, which doesn't really look like an error:

"Socket license error: Licensing service returned an error with code 460 and message 'License key is up-to-date'"
"Instance license error: Licensing service returned an error with code 460 and message 'License key is up-to-date'"

Everything seems fine despite the "error". Is there something wrong with your license server, or is it something wrong at our end, although everything looks okay?

PJ

[Vitaliy S.]

Hi Per,

I will double-check with our web team, as this message, indeed, should not return any "errors". For now, you can safely ignore this message.

Thanks!

[thusar]

Any update this on this? Upgraded to 10 and getting this same error.

[Vitaliy S.]

Yes, we will fix it in the upcoming minor release of Veeam B&R. Thanks!

[peter84]

We are getting the same error. Only i've updated the instances for this license.
The instances are not updating right now.

Now we are getting messages from jobs like
Error: Your license has expired, and your grace period is over. To continue using the product, obtain a new license.

[veremin]

Based on the error, it seems that your license has expired. If that's not the case, kindly, reach our support team for further investigation of your license file, and provide ticket Id here for our reference. Thanks!