Linux file-level restore error

[vmaudet]

i can backup the VM successfuly but when i try to restore an individual files i get the following message:

c:\ mount failed
The volume does not contain a recognized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted

the guest OS is FEDORA
i am using Veeam Backup 3.1 (trial) and VMWare vSphere 4 (trial)

thanks in advance

[Gostev]

Maudet, are you using Linux File Level Restore wizard to perform the restore?

[pentana]

i can backup the VM successfuly but when i try to restore an individual files i get the following message:

c:\ mount failed
The volume does not contain a recognized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted

the guest OS is FEDORA
i am using Veeam Backup 3.1 (trial) and VMWare vSphere 4 (trial)

thanks in advance

Hi,
You need to make sure the VMWare Player is installed on the machine you backing up and restoring from for the Linux file level restore stuff to work.
Also you don't Right Click the backup and hit restore guest files, that is for Windows only, go to Tools --> File Level Restore Wizard

[vmaudet]

VMWare Player cannot be installed in a VM.
That means that Veeam Backup should not be installed in a VM ?

[Gostev]

If you want to do Linux file-level recoveries, it would be better to install Veeam Backup on physical computer.

Alternatively, there is a workaround that can be used to make VMware Player working inside VM, you can obtain it from our support. However, this workaround has certain drawbacks. It requires disabling VMware Tools on your Veeam Backup VM, so some VMware management apps will not be able to work with this VM correctly. But of course you can always rollback this change when necessary.

[vmaudet]

it works perfect on a physical computer using the file level restore wizard
thx a lot