Linux File Restore with SSH Key in Enterprise Manager

[oli4]

Hello

I try to restore a file in Enterprise Manager of a Linux system. When it asks for credentials I enter
the username root and browse and add my private key.

Then I enter the password for the private key and click OK, but then it gives the error:

Failed to set file restore credentials: Failed to parse private key file

What is here the problems.


Regards
oli4

[veremin]

What is your support ticket Id for this issue? Thanks!

[HannesK]

Hello,
is the same key working in VBR? I assume not. I assume that a wrong key format is used. If I remember correctly, then only RSA based keys work for authentication

Best regards,
Hannes

[oli4]

Hello

There is no support ticket open at the moment.

I'm using an RSA key.

Regards
oli4

[veremin]

Then kindly open one, as it's against forum rules to post about technical issues without support ticket references. Thanks!