linux proxy service crashes from time to time

[mcz]

Hi everybody,

from time to time (once a week or so) our linux proxy becomes unavailable. Restarting the whole vm helps but that was a bit unsatisfying, so I tried to dig a bit depper this time. The results:

#Changed to hyperlink by Mod (Logs should not be posted)
https://snipboard.io/s0c9Hb.jpg

I've tried to collect the logs for that proxy to analyse the logs, but I haven't found any logs regarding the service/deamon itself. Are they somewhere hidden? Where can I find them and is this a known issue?

Thanks!

[Mildur]

Hi Michael

It's not a know issue so far. I don't see other cases with similar issues. What's the case number for this technical issue?
Our support can tell you exactly which logs they need to analyze the issue.

Thanks
Fabian

[mcz]

case #05437523

[mcz]

Hi Mildur,

support has figured out what was going on - the screenshot already has delivered the hint: oom-kill. Looks like the system was running out of memory and the oom-reaper has kicked in. Added some ressources to the proxy vm and that should be it.

Thanks!

[Mildur]

Thanks Michael for coming back with the solution.