Linux Restore - Helper Appliance

[phillip_from_oz]

Hi,
I'm restoring a file from a backup of a Linux Server (SUSE).

This is a VM on VMWare cluster of 8 ESXi hosts.

However the restore process seems to require a 'Helper Appliance'.

1. Why is a 'Helper Appliance' required?
2. Why is the 'Helper Appliance' required to be on the same VLAN as the Backup server?
[None of the ESXi hosts are on the same VLAN as the backup server]

[Mildur]

Hi Philipp

1. Why is a 'Helper Appliance' required?

Mount server runs on Windows. Windows cannot read linux filesystems. Therefore a Helper Appliance or Helper Host is required. You can use any managed Linux server as a Helper Host if you don‘t want to deploy a Helper Appliance.

2. Why is the 'Helper Appliance' required to be on the same VLAN as the Backup server?

Where is this requirement documented? I can‘t find it here: https://helpcenter.veeam.com/docs/backu ... ml?ver=120

You only need to make sure that the documented ports are open on your firewall, if you use different subnets.
https://helpcenter.veeam.com/docs/backu ... _appliance

Best,
Fabian