Comprehensive data protection for all workloads
Post Reply
phillip_from_oz
Novice
Posts: 7
Liked: never
Joined: Oct 12, 2021 4:10 am
Full Name: Phillip Wu
Contact:

Linux Restore - Helper Appliance

Post by phillip_from_oz »

Hi,
I'm restoring a file from a backup of a Linux Server (SUSE).

This is a VM on VMWare cluster of 8 ESXi hosts.

However the restore process seems to require a 'Helper Appliance'.

1. Why is a 'Helper Appliance' required?
2. Why is the 'Helper Appliance' required to be on the same VLAN as the Backup server?
[None of the ESXi hosts are on the same VLAN as the backup server]
Mildur
Product Manager
Posts: 8678
Liked: 2277 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Linux Restore - Helper Appliance

Post by Mildur »

Hi Philipp
1. Why is a 'Helper Appliance' required?
Mount server runs on Windows. Windows cannot read linux filesystems. Therefore a Helper Appliance or Helper Host is required. You can use any managed Linux server as a Helper Host if you don‘t want to deploy a Helper Appliance.
2. Why is the 'Helper Appliance' required to be on the same VLAN as the Backup server?
Where is this requirement documented? I can‘t find it here: https://helpcenter.veeam.com/docs/backu ... ml?ver=120

You only need to make sure that the documented ports are open on your firewall, if you use different subnets.
https://helpcenter.veeam.com/docs/backu ... _appliance

Best,
Fabian
Product Management Analyst @ Veeam Software
Post Reply

Who is online

Users browsing this forum: Hirosh, Semrush [Bot] and 34 guests