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Made ScaleOut repository, now Agents cannot see older backup

Post by dib » Aug 29, 2017 7:57 am


I have 3 repositories that i have added to a Scaleout repository. It contains Agent backups, and all my agents are upgraded to version 2.0 and have a server licens.

But if I try to restore files in a backup made before the scaleout repository, I get and error on lack of access permission to this scaleout repository.

I have added the account to the Agent permission of the scaleout repository.

I have tried to run a backup and that works perfect. I can restore from the new backup, and still not from older ones.

Does anybody know if this per design, so I have to run active full as soon as possible.


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Full Name: Dmitry Grinev
Location: St.Petersburg

Re: Made ScaleOut repository, now Agents cannot see older ba

Post by DGrinev » Aug 29, 2017 12:28 pm 1 person likes this post


It is a known bug that will be fixed in the next version of Windows Agent.
However, there is the workaround: you can try to perform restore by right-clicking on the icon of agent in Tray -> choose Restore -> Individual files -> choose old backup, this way restore operation should be successful. Thanks!

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