Mails for Scale-out Backup repository do not follow standard subject format.

[finalbeta]

Hi,

I have a question about the mails that "Veeam Backup and replication" sends out.

Under "General Options", "E-mail settings", I've changed the Subject to have a prefix.
This works for mail reports for standard backups, but, not for Scale-Out backup repositories.
The subject of those mails simply stay default.

I've tested this on a number of differend installations/versions.

Is there a work around I can follow so my scale Out-backup repository mails also follow the mail subject as stated in the options?
(Or is this a bug and should I report this?)


Thanks and best regards!

[Mildur]

Hello finalbeta

Welcome to the forum.
No, it's not a bug. There are some reports which don't use the configured subject.
Could you please share your use case why you need prefixes for SOBR notifications?

Thank you very much,
Fabian

[finalbeta]

Hi Fabian,

We follow up several differend backup notifications from (many) differend sources/backup software.

As pretty much all backup software can report through E-mail, we use mails.
As I don't want to manualy check mails every day, we have automated this proces.
Mails are picked up and processed by software.
For VEEAM, we added a prefix to the Emails so we had a way to identify the mails as VEEAM reports.
Untill now, all the mails I got for backup related tasks from VEEAM used this prefix.

[finalbeta]

I'm now rewriting the message subject in my mail server before it gets to the backup processing software.
For me this is a workable sollution (I think, still testing...).

However, it's still a work around.
I think it would make more sense for this type of notification mail to follow the standard of the other mails.
I don't see why these mails would be an exception.

[Mildur]

Hello Finalbeta

Thanks for explaining your use case.
I will discuss this topic with my colleagues.

I'm also glad that you found a workaround.
Maybe you can also use different sender addresses for each product and filter mails by the sender address?

Best,
Fabian

[finalbeta]

That's also a possible work around.
Thanks.

Hope that one day it gets changed in Veeam. But it's not a big issue now.
Best regards.