Managed Server "Unavailable"

[richacam14]

All of a sudden one of the managed servers has been moved to "unavailable" . When i rescan the server it returns the error " Microsoft Windows server discovery failed Error: Failed to call RPC function 'TestCompatible': Error code: 0x80070583. Cannot initialize COM runtime."
What could be causing this error?

[PTide]

Hi,

A deeper investigation is needed - please open a case with our support team and post your case ID.

Thank you

[richacam14]

I have found that ending the "Guest Interaction Proxy" process has resolved the error, why could this be?

[Vitaliy S.]

Without seeing full log files it is hard to say the definite reason.