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richacam14
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Managed Server "Unavailable"

Post by richacam14 » Aug 02, 2017 12:33 am

All of a sudden one of the managed servers has been moved to "unavailable" . When i rescan the server it returns the error " Microsoft Windows server discovery failed Error: Failed to call RPC function 'TestCompatible': Error code: 0x80070583. Cannot initialize COM runtime."
What could be causing this error?

P.Tide
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Re: Managed Server "Unavailable"

Post by P.Tide » Aug 02, 2017 9:52 am

Hi,

A deeper investigation is needed - please open a case with our support team and post your case ID.

Thank you

richacam14
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Re: Managed Server "Unavailable"

Post by richacam14 » Aug 04, 2017 3:47 am

I have found that ending the "Guest Interaction Proxy" process has resolved the error, why could this be?

Vitaliy S.
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Re: Managed Server "Unavailable"

Post by Vitaliy S. » Aug 04, 2017 10:53 am

Without seeing full log files it is hard to say the definite reason.

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