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mikeycts
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Manageing multiple customer sites with Enterprise Manager

Post by mikeycts »

Hi all. We are a service provider that manages B&R for all our customer installations. I would like to be able to manage each of these sites by adding them to our Enterprise Manager however when I do this it overwrites the sites license details with the license on the Enterprise manager - does anyone know of a way to stop this happening. Thanks :)
foggy
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Re: Manageing multiple customer sites with Enterprise Manage

Post by foggy »

Michael, please contact technical support for the registry key that disables license auto-update on backup servers.
rubeng
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Re: Manageing multiple customer sites with Enterprise Manage

Post by rubeng »

Mikeycts, have you gotten this to work with different versions of Veeam B&R? We have successfully added VBR 6.5 with the Remoteing_UseIpAddress regkey, and VBR v7 without the regkey... But the v8 is not adding to the Enterprise Manager.
foggy
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Re: Manageing multiple customer sites with Enterprise Manage

Post by foggy »

Ruben, is Enterprise Manager also at version 8?
rubeng
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Re: Manageing multiple customer sites with Enterprise Manage

Post by rubeng »

Hi Foggy,

Yes it is.

But this is over WAN link, without VPN connection between the sites.
foggy
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Re: Manageing multiple customer sites with Enterprise Manage

Post by foggy »

There's a dedicated discussion for that scenario, might be helpful (unless you've already set this up the same way).
rubeng
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Re: Manageing multiple customer sites with Enterprise Manage

Post by rubeng »

Yes, that is the guide I followed :-) I will poke around some more and see if I can get it to work.
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