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VirtuaLogic
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Joined: Dec 15, 2009 12:37 pm
Full Name: Alex Span
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Missed schedules

Post by VirtuaLogic » Jan 07, 2011 9:59 am

Hello,

Since 1-1-2011 our 3 jobs all have an issue with the schedules set for them; they don't start at the scheduled time anymore. When manually starting the jobs, they run as expected. Have already tried to:
- reboot the backup server several times (which is a 2008 VM, VeeAm Backup runs it's jobs in VA mode);
- modify the jobs so the "next run" date reflects the coming night;
- upgraded to version 5.0.1;

I get no error message whatsoever, just the lack of a backup report in my mailbox gives away that the jobs are not running. Anybody?

P.S. I also opened a support request but have not yet got confirmation that it was received by VeeAm.

Vitaliy S.
Product Manager
Posts: 22768
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Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
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Re: Missed schedules

Post by Vitaliy S. » Jan 07, 2011 1:05 pm

Hi Alex, I cannot see your email address in our support system, please re-open the request by writing directly to support@veeam.com or using web form at http://www.veeam.com/support.html - you should get a response with case ID assigned momentarily after your request is received since this is automated action.

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