Comprehensive data protection for all workloads
Post Reply
Pomelo
Lurker
Posts: 2
Liked: never
Joined: Jul 14, 2021 6:00 pm
Full Name: Tom Pomelox
Contact:

Missing Restore Option VM Files

Post by Pomelo »

Hi

After upgrading from 10 to 11, I am missing an important restore option "VM files (VMDK, VMX)" in the Restore Options. See print screen.

Image

I noticed this during restore tests. I restore a VBK file from a tape to the hard disk. Afterwards I start Veeam with a double click on the file. When restoring, I could always select this option before the update. Now it has disappeared. The backup server is stored at "Backup infrastructur".

Can anyone confirm that this option is gone on all installations and is not a problem of mine? I am not sure if it is an error or technical problem. It could be that for some reason this option was removed and I missed the information.

I use a Veeam Backup & Replication Enterprise license
PetrM
Veeam Software
Posts: 3626
Liked: 608 times
Joined: Aug 28, 2013 8:23 am
Full Name: Petr Makarov
Location: Prague, Czech Republic
Contact:

Re: Missing Restore Option VM Files

Post by PetrM » 1 person likes this post

Hi Tom,

Can you try to run the restore wizard from the Home tab as it's described on this page? Does it work?

Thanks!
Pomelo
Lurker
Posts: 2
Liked: never
Joined: Jul 14, 2021 6:00 pm
Full Name: Tom Pomelox
Contact:

Re: Missing Restore Option VM Files

Post by Pomelo »

Thanks, that works! I will do some more tests, but I think I can adjust our procedure.

..too bad the option is gone, I lost quite a bit of time. From Microsoft I am familiar with such hidden changes, from Veeam not at all.

But thank you so much for your help!!!
Egor Yakovlev
Product Manager
Posts: 2581
Liked: 708 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Missing Restore Option VM Files

Post by Egor Yakovlev »

That dropdown menu is totally off the line and has an unintended change for sure.
Will discuss with devs to fix it.

/Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 93 guests