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graycj
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Full Name: Carl Gray
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Modify ExchangeExplorer Dump location

Post by graycj » Feb 21, 2018 3:59 pm

Hello,

I'm doing some recovery work on a pretty large public folder database. As I'm searching through it and recovering emails it creates a rtf file of the messages in: C:\ProgramData\Veeam\Backup\ExchangeExplorer\Dumps folder.

My server diskspace on C:\ is down to 6GB!, but on D:\ I have 2 TB free. Is it possible to change the path of this folder to D:\ ?

Also as a side note, when i completed the recovery I was working on last week, the Exchange Explorer didn't remove the data in the dump folder ~40GB and 100,000's of files! Is that normal, or is the sheer size a problem?

Thanks,
Carl

Mike Resseler
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Re: Modify ExchangeExplorer Dump location

Post by Mike Resseler » Feb 22, 2018 6:36 am 1 person likes this post

Hi Carl,

As far as I am aware there is not a possibility to change that location. I will ask internally to be sure. For the second question, I don't think that is normal either. I would suggest that you create a support case for this so it can be investigated. (As always, post the case ID here and the potential solution after investigation with the engineers also)

Thanks
Mike

foggy
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Re: Modify ExchangeExplorer Dump location

Post by foggy » Feb 22, 2018 10:22 am

Hi Carl, Mike is right, it is not possible to redirect this folder. However, this is not even required, since this folder, as it is clear from its name, stores dumps of the tool when something goes wrong, i.e. in cases where the restore literally fails. The fact that you have that large number of files in it says that something is wrong in the entire setup and this should be investigated. So, yes, please open a case so our engineers could look at it closer.

graycj
Service Provider
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Re: Modify ExchangeExplorer Dump location

Post by graycj » Feb 23, 2018 10:34 am

Case Number: 02625279. I'm working with support now so will update the thread when we have a resolution.

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