Comprehensive data protection for all workloads
Post Reply
DrEggman
Novice
Posts: 7
Liked: never
Joined: May 22, 2012 10:06 am
Contact:

More information from failure logs?

Post by DrEggman »

hi,
Can someone take a look at the screen capture and let me know where i can retrieve further logs about this failure?
Thanks!

Image
Gostev
Chief Product Officer
Posts: 31811
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: More information from failure logs?

Post by Gostev »

Select the VM you are interested in to see additional details.
DrEggman
Novice
Posts: 7
Liked: never
Joined: May 22, 2012 10:06 am
Contact:

Re: More information from failure logs?

Post by DrEggman »

Gostev wrote:Select the VM you are interested in to see additional details.
thanks for prompt reply, and sorry for not spotting the HTML report outside this window!

The error message is:

Error: Client error: Failed to open VDDK disk [[SP-VMFS-SATA1] SP/SP_1.vmdk] ( is read-only mode - [true] ) Failed to open VMDK. Logon attempt with parameters [VC/ESX: [x.x.x.x];Port: 443;Login: [****];VMX Spec: [moref=vm-124];Snapshot mor: [snapshot-14309];Transports: [san]] failed because of the following errors:
Gostev
Chief Product Officer
Posts: 31811
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: More information from failure logs?

Post by Gostev »

For all technical issues, you need to open a support case and provide full logs as explained when you click New Topic. At a first glance looks like a permission issue though...
DrEggman
Novice
Posts: 7
Liked: never
Joined: May 22, 2012 10:06 am
Contact:

Re: More information from failure logs?

Post by DrEggman »

Gostev wrote:For all technical issues, you need to open a support case and provide full logs as explained when you click New Topic. At a first glance looks like a permission issue though...
For all issues? I thought that was the idea of the forum! OK, fair enough. :D
Gostev
Chief Product Officer
Posts: 31811
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: More information from failure logs?

Post by Gostev »

No, this forum has a different purpose than technical support... this is also explained in the same place.
DrEggman
Novice
Posts: 7
Liked: never
Joined: May 22, 2012 10:06 am
Contact:

Re: More information from failure logs?

Post by DrEggman »

Gostev wrote:No, this forum has a different purpose than technical support... this is also explained in the same place.
OK, thanks for clarification. I'll log a support request.
Cheers.
Post Reply

Who is online

Users browsing this forum: AdsBot [Google], Bing [Bot], sandsturm, veremin and 144 guests