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m.novelli
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Full Name: Marco Novelli
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Move Export to Cloud features to Standard licenses

Post by m.novelli »

Hi guys, please move Export to Cloud features to Veeam Standard licenses

Actually is available only in Enterprise Editions and just a rough 10 - 15% of my customer base is willing to upgrade

Moving the feature to Standard license will help me to upgrade many customer from Community Edition to Standard using the Essentials Bundle (my customer are SMB with 1 - 6 socket)

Thanks, Marco

Ciao
HannesK
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Re: Move Export to Cloud features to Standard licenses

Post by HannesK »

Hello,
we have universal licensing since some time which is effectively Enterprise plus for everybody. Legacy socket licenses can be upgraded to universal licenses.

Community Edition is Standard Edition limited to 10 instances. So none of your customers would upgrade if we put it into Standard Edition.

Best regards,
Hannes
Gostev
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Re: Move Export to Cloud features to Standard licenses

Post by Gostev »

Hi, Marco - just to be clear, what do you call "Export to Cloud"?

In general, we no longer carry Standard Edition on our books for VBR/VAS, so I don't see us making any functional changes to this offering.

For the upgrade path from Community Edition, we recommend Veeam Essentials VUL which starts from just $400/yr for 5 licenses (which is really "up to 9" due to the ability to exceed usage). As you can see, it is way cheaper than the minimal socket license purchase (socket-based Veeam Essentials always required at least 2 sockets).

Thanks!
Mildur
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Re: Move Export to Cloud features to Standard licenses

Post by Mildur » 1 person likes this post

If your customer doesn't see the need to upgrade the license because of the costs, show them the other advantages from the paid version.

The two most important to me:

- guaranteed Support Cases
The customer needs his business running. If something is happening and he needs the support of veeam to help get his environment running again, then it would be very bad to only have best effort support from veeam. Each hour he is not able to work, he is loosing money.

- SureBackup Jobs
A Backup is only good, as long it can be restored. Restore Tests needs to be done regularly.
If you test the restore manually for your customers, then they will have to pay more for your services as the license fee for a VUL. I don't want to be in the position to tell a customer, that he doesn't have working restore points for a disaster Recovery. Every customer of my company is really happy to get the surebackup functionality.

Both advantages and their costs (automatic testing, veeam production level support) will be much lower as doing restore test manually or having issues with getting production back running if veeam doesn't work as it should, when your customers has a complete disaster in their datacenter.

Backup is his life assurance and life assurances are not free. A Disaster in the productive environment and not been able to restore is really costly for a company :)
Product Management Analyst @ Veeam Software
Gostev
Chief Product Officer
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Re: Move Export to Cloud features to Standard licenses

Post by Gostev »

Another option to consider would be to become a Veeam service provider and rent them the licenses on a monthly basis as a part of managed service. This can be even cheaper, but the caveat here is that you'd have to contact support yourself on their behalf (classis MSP scenario).
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