NetApp Ontap 9.x Storage Snapshot Support and Issues

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NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby DaStivi » Fri Jul 01, 2016 7:39 am

Hello there,
i'm aware that NetApp Ontap 9 is still in RC1 for now and that Veeam does not support it officially... but I'm in the position to at least have to test the integration.... and it looks quite good, Storage Snapshot integration with NFS VM Stores is working as expected, but i've some issues with Snapshot Integration on FibreChannel (FCP) VMFS Stores!

i've enabled iSCSI Lifs on my FCP SVMs so that my virtual Backup Proxys should be able to connect to that Fibre LUNs, i saw once that Veeam was cloning the volume and trying to map but than failed ...

i saw also some errors on the netapp command line event logs:
iscsi.protocol.violation: ISCSI: iSCSI protocol violation, 'Initiator sent bad opcode 06 during login sequence'

but not getting this error everytime... maybe something changed here in ontap 9...

i can rescan the volumes with the FCP LUNs/Store inside without any issue! UPDATE: i saw that in rescan the LUN was getting cloned shortly... btw. i can create storage snapshots via veeam manually...

the other issue have not to be related to ontap 9, maybe this is common issue... i've opened a support case for this issue too (01842614)

the Settings for the "Failover to Standard Backup" and the "Failover to primary Snapshot" is getting ignored... that means i've not checked the boxes and i can clearly see that when ah storage snapshot is not working (because my iscsi issue above) it is still using hotadd method than....

also i would like to get vm backups from my snapvaulted Storage Snapshot, and i saw in the job logs and with performance logs from primary storage that the backups getting downloaded from primary snapshot! the snapvault updated is still transfering while veeam allready backup machines, the option to failback to primary snapshot is not set....
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby DerOest » Fri Jul 01, 2016 1:13 pm

Hi DaStivi,

you sound like you know what you're doing, but the last point just caught my eye - I'm not sure if you missed that, or if you think that it's bugged with Ontap 9.

Backup from SnapVault Destination:
Have you checked the checkbox for this?
Edit Job -> Secondary Target -> select the SnapVault -> Edit -> "use as the data source"
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby DaStivi » Fri Jul 01, 2016 1:58 pm

DerOest wrote:Backup from SnapVault Destination:
Have you checked the checkbox for this?
Edit Job -> Secondary Target -> select the SnapVault -> Edit -> "use as the data source"


i've of course enabled on "secondary target" - "use ad data source" that is what makes me suspicious, because in job log i clearly see that snapvault transfer is still in progress and veeam is allready downloading vm files from primary snapshot... i'm not totally aware if this is also a ontap 9 issue...

update:
i've tested this on NetApp Release 8.3.2P1 now...
i cann still see that snapvault update is still transfering and the machines are getting started to backup'd from storage snapshot, what means it must be from primary!

update2:
i can see in the Agent.xxxx.Source.hostname.vmdk.log file that its clearly using the primary snapshot.... (ip from primary nfs svm)

and on the netapps it self i can see with sysstat that the primary netapp has huge amount of net out traffic... whereby the secondary (backup) netapp doesn't have any significant net out....
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby marco.horstmann » Fri Jul 01, 2016 9:46 pm

DaStivi wrote:i've tested this on NetApp Release 8.3.2P1 now...


Please notice that NetApp 8.3.2 ist currently unsupported by Veeam.
https://helpcenter.veeam.com/backup/vsp ... ml#storage
Marco Horstmann
System Engineer @ Veeam Software

@marcohorstmann
https://horstmann.in
VMware VCP
NetApp NCIE-SAN for 7-Mode and Clustered Ontap
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby DaStivi » Mon Jul 04, 2016 6:48 am

yes thanks your support sent me this information... but my best guess is thats not related to ontap 9 or 8.3.2 at least the issue that the options for failback and the use of secondary data source are getting ignored...

maybe someone here with 8.3.1, who is using storage snapshots with snapvault can check if this issue happens in an "supported" state...
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Gostev » Mon Jul 04, 2016 12:24 pm

As far as I recall, there were some issues with this checkbox that were fixed early in 9.5 development cycle. I cannot remember all the details since we discussed this a few months ago, but this check box did not always behave in the way customers expected, and we have addressed that. Thanks!
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby DaStivi » Mon Jul 04, 2016 12:32 pm

ok thanks for that information, i have access to 9.5 beta but won't install it as upgrade from 9.0 to 9.5beta and than further more to rc/final is not supported as per beta information... :(
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Pat490 » Fri Oct 07, 2016 7:16 am

will Ontap 9.1 be officially supported with VBR 9.5 ?
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby foggy » Fri Oct 07, 2016 12:08 pm

ONTAP 9.0 - yes, ONTAP 9.1 - no (currently it is still in RC stage only).
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Pat490 » Mon Oct 10, 2016 6:31 am

ok thank you
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Pat490 » Wed Nov 23, 2016 7:39 am

Release notes say that Ontap 9.0 is supported but what about 9.0p1? Are minor patch updates always supported?

https://www.veeam.com/veeam_backup_9_5_ ... _en_rn.pdf (Page 10)
"Data ONTAP versions from 8.1 up to 9.0"
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Gostev » Wed Nov 23, 2016 1:28 pm

Yes, normally they are always supported since they are merely bug fixing updates.
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Pat490 » Thu Dec 15, 2016 9:56 am

We are just implementing our new NetApp storage system. According to https://helpcenter.veeam.com/backup/vsp ... etapp.html a NetApp license for FlexClone or SnapRestore is now necessary! Why is FlexClone preferred? Does it make any difference in backup handling/performance which license we buy?

We use cDot 8.3.2P7 with FC.
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby foggy » Thu Dec 15, 2016 4:04 pm

Yes, FlexClone is preferred for better job performance rates.
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Re: NetApp Ontap 9.x Storage Snapshot Support and Issues

Veeam Logoby Pat490 » Mon Dec 19, 2016 2:33 pm

what does the following error mean?
Code: Select all
Failed to create snapshot for LUN DS_xyz Details: Failed to restore file from Snapshot copy Veeam_vol_xyz for volume "vol_xyz" on Vserver "SVM_1". Reason: Volume is full or Volume crossed autodelete threshold.


backup of another VM on different Vol/LUN works fine.
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