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Toolbox123
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No option to upgrade to 9.5 4b

Post by Toolbox123 »

Hi all,

I would like to upgrade from 9.5 to 9.5 4b but when I run the installer all I get is options for repair or remove? Has anyone else encountered this?
Dima P.
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Re: No option to upgrade to 9.5 4b

Post by Dima P. » 1 person likes this post

Hello and welcome to the community Tim,

Can you please open current Veeam B&R server console, click main menu > about and share the exact build version with us? Thank you.
Toolbox123
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Re: No option to upgrade to 9.5 4b

Post by Toolbox123 »

Sorry, here you go:

9.5 Update 4 (9.5.4.2615)
foggy
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Re: No option to upgrade to 9.5 4b

Post by foggy » 1 person likes this post

Hi Tim, please make sure you are running the cumulative update installer, not the basic U4 release version setup. You can download the update here.
Toolbox123
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Re: No option to upgrade to 9.5 4b

Post by Toolbox123 »

Thanks that did it.

Just like how the documentation says:

Click the Upgrade tile to launch the upgrade wizard.
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