Plugin for RMAN Error ORA-19511- Failed to get repository by ID

[dcampregher]

Hello!

There is something that can i check to fix this error ?

RMAN-03009: failure of backup command on ORA_SBT_TAPE_1 channel at 01/04/2021 09:07:44
ORA-19506: failed to create sequential file, name="fe3ec894-36c2-4731-bbf3-01fbae3fe11c/RMAN_208880451_XXXXXX_20210104_13vjp8mv_1_1.vab", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
Failed to get repository by ID: {fe3ec894-36c2-4731-bbf3-01fbae3fe11c}
--tr:Failed to get repository by ID [{fe3ec894-36c2-4731-bbf3-01fbae3fe11c}]. No such repository on VBR server

[PetrM]

Hi Diogo,

Please provide a support case ID for the issue, as requested when you click New Topic. The posts about technical issues without support case ID will be eventually deleted by forum moderator.

Does the repository which is configured as a target for RMAN plug-in exist on Veeam B&R server? If the repository exists, I would also check that it is available and is not in maintenance mode.

Thanks!

[dcampregher]

Case 04562726.

The repository is available normally on VBR Server. All permissions are OK, the wizard to configure the Plugin also finish without errors.

[weem]

We have nearly the same issue. Case ID 04578232.
Permissions are allright and the repository is available.

RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of backup command on VeeamAgentChannel1 channel at 01/07/2021 15:16:54
ORA-19506: failed to create sequential file, name="83cd2ced-2f4d-4e38-b244-a1b7f6b98f90/RMAN_322252645_xxx01_20210107_uivk1rf3_1_1.vab/RMAN_322252645_xxxx01_20210107_uivk1rf3_1_1.vab", parms=""
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
Failed to get repository by ID: {00000000-0000-0000-0000-000000000000}
--tr:Failed to get repo

[PetrM]

Hello,

Thanks for sharing this information with us. Let's wait for the results of analysis, I'm sure that our engineers will be able to determine the root cause.

Thanks!

[dcampregher]

Hello!

We still working with the support but the responses are taking much time. Ou team did several actions and tests with the support but with no positive results.

Today, in addition to this case now there is more one similar case in a PoC with new Veeam Customer.

[PetrM]

Hi Diogo,

As far as I see the case has already been escalated to a higher level. I believe that our engineers need to have some time in order to review the provided information.

By the way, it would be awesome if you could share the ID of another case which appeared during PoC.

Thanks!

[dcampregher]

Hi. The other case is: 04610203

[weem]

After reinstalling the latest version of the rman plug-in, the problem no longer occurred.Case ID 04578232

[dcampregher]

Could you send me build version of you backup server and the plugin ?