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Pre-freeze / Post-thaw Timeout
The Script timeout is far to short.
it needs to be changed. but how?
if not possible it should be added.
EDIT: Backup & Replication supports scripts in the EXE, BAT and CMD format.
Powershell should be added, too! (maybe its missing on the manual page)
it needs to be changed. but how?
if not possible it should be added.
EDIT: Backup & Replication supports scripts in the EXE, BAT and CMD format.
Powershell should be added, too! (maybe its missing on the manual page)
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Re: Pre-freeze / Post-thaw Timeout
Timeout is "hackable" by Registry.
Thats a dirty job and i think it wont be backupped to config backup.
anyway who wants to use this as a quick hack:
https://www.veeam.com/kb2182
https://forums.veeam.com/post284663.html#p284663
https://forums.veeam.com/veeam-backup-r ... 24354.html
maybe this will help someone
for me its a solution but not a nice one because i have to track these change on recovery/fresh install.
btw: for freeze jobs https://www.veeam.com/kb1377 will be the right value.
why this is msec instead of seconds.. nobody knows..
Thats a dirty job and i think it wont be backupped to config backup.
anyway who wants to use this as a quick hack:
https://www.veeam.com/kb2182
https://forums.veeam.com/post284663.html#p284663
https://forums.veeam.com/veeam-backup-r ... 24354.html
maybe this will help someone
for me its a solution but not a nice one because i have to track these change on recovery/fresh install.
btw: for freeze jobs https://www.veeam.com/kb1377 will be the right value.
why this is msec instead of seconds.. nobody knows..
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Re: Pre-freeze / Post-thaw Timeout
but for me it did not work :-(
after 10 minutes veeam breaks my pre freeze job :-(
https://www.veeam.com/kb1377 tells about 15 minutes but my timeout is 10 minutes..
b&r says:
"Timed out waiting for pre-freeze script to finish execution"
so for me i still need a solution! :-(
after 10 minutes veeam breaks my pre freeze job :-(
https://www.veeam.com/kb1377 tells about 15 minutes but my timeout is 10 minutes..
b&r says:
"Timed out waiting for pre-freeze script to finish execution"
so for me i still need a solution! :-(
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Re: Pre-freeze / Post-thaw Timeout
Try this one:
The one mentioned in the KB is for VSS preparation process, not for script execution.
Code: Select all
MaxGuestScriptTimeoutSec
Type: REG_DWORD
Default value: 600
Description: Timeout for pre-freeze and post-thaw scripts, in seconds.
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Re: Pre-freeze / Post-thaw Timeout
i will check it out, but it looks like its the correct value as it uses 600 seconds like 10 minutes.
btw if you write 600 value you should say "decimal" as it could be "hex".
just to be sure...
anyway please add all these timeouts into an advanced config dialog. it would be an easy hack for you. also it should be backuped with configuration.
registry hacks are hard to track over years.
btw if you write 600 value you should say "decimal" as it could be "hex".
just to be sure...
anyway please add all these timeouts into an advanced config dialog. it would be an easy hack for you. also it should be backuped with configuration.
registry hacks are hard to track over years.
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Re: Pre-freeze / Post-thaw Timeout
They are, thanks for the suggestion.
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Re: Pre-freeze / Post-thaw Timeout
okay so the config backup includes a backup of manually set registry entries?
btw add them to the gui (and at least set the default values into registry, so you wont make typos if you create new ones instead of just changing values.
just in case the entry is not existing, the software should restore the default value into the registry.
so its auto-reheal, too :-)
btw add them to the gui (and at least set the default values into registry, so you wont make typos if you create new ones instead of just changing values.
just in case the entry is not existing, the software should restore the default value into the registry.
so its auto-reheal, too :-)
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Re: Pre-freeze / Post-thaw Timeout
No, I meant they "are hard to track over years".Poweruser wrote:okay so the config backup includes a backup of manually set registry entries?
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Re: Pre-freeze / Post-thaw Timeout
Yes in deed! So i hope you will add it to config backup and you add it to gui settings :-)
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Re: Pre-freeze / Post-thaw Timeout
Hi,
has this key been changed from PreJobScriptTimeoutSec to MaxGuestScriptTimeoutSec at a certain point?
Been having some issues with already working jobs and started failing after updating Veeam.
+1 to have this in the Job Settings. I have 9.5 U4a and didn't see them there.
Brian
has this key been changed from PreJobScriptTimeoutSec to MaxGuestScriptTimeoutSec at a certain point?
Been having some issues with already working jobs and started failing after updating Veeam.
+1 to have this in the Job Settings. I have 9.5 U4a and didn't see them there.
Brian
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Re: Pre-freeze / Post-thaw Timeout
Hi Brian, these values are for different types of scripts: the former is for pre-job/post-job and the latter is for pre-freeze/post-thaw scripts.
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Re: Pre-freeze / Post-thaw Timeout
Veeam Agent for Linux:
edit /etc/veeam/veeam.ini and find the following lines:
[scripts]
# Timeout for freeze and thaw scripts, sec
# timeoutFreezeThaw = 600
# Timeout for pre- and post-backup scripts, sec
# timeoutPrePost = 600
# Ignore freeze and thaw scripts result
# ignoreFreezeThawFailures = false
Change these lines to:
[scripts]
# Timeout for freeze and thaw scripts, sec
timeoutFreezeThaw = 1800
# Timeout for pre- and post-backup scripts, sec
timeoutPrePost = 1800
# Ignore freeze and thaw scripts result
# ignoreFreezeThawFailures = false
Once this is done, restart the veeam service with 'systemctl restart veeamservice' and attempt another backup.
edit /etc/veeam/veeam.ini and find the following lines:
[scripts]
# Timeout for freeze and thaw scripts, sec
# timeoutFreezeThaw = 600
# Timeout for pre- and post-backup scripts, sec
# timeoutPrePost = 600
# Ignore freeze and thaw scripts result
# ignoreFreezeThawFailures = false
Change these lines to:
[scripts]
# Timeout for freeze and thaw scripts, sec
timeoutFreezeThaw = 1800
# Timeout for pre- and post-backup scripts, sec
timeoutPrePost = 1800
# Ignore freeze and thaw scripts result
# ignoreFreezeThawFailures = false
Once this is done, restart the veeam service with 'systemctl restart veeamservice' and attempt another backup.
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Re: Pre-freeze / Post-thaw Timeout
Hello
I have tried this reg key MaxGuestScriptTimeoutSec in v11 in a job with managed windows agents, restarted services on veeam server but the timeout with pre freeze script is still 10 minutes.
Where am I wrong?
I have tried this reg key MaxGuestScriptTimeoutSec in v11 in a job with managed windows agents, restarted services on veeam server but the timeout with pre freeze script is still 10 minutes.
Where am I wrong?
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Re: Pre-freeze / Post-thaw Timeout
Hi Mario,
Please let me clarify this question with my colleagues from QA department. I'll update the topic as soon as I hear back from them.
Thanks!
Please let me clarify this question with my colleagues from QA department. I'll update the topic as soon as I hear back from them.
Thanks!
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Re: Pre-freeze / Post-thaw Timeout
@mario.orefice
May I ask you to add the registry key on the guest servers where agents are running?
HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup\
MaxGuestScriptTimeoutSec
After that, you can restart Veeam Agent for Microsoft Windows Service (VeeamEndpointSvc). Please inform us of the results.
Thanks!
May I ask you to add the registry key on the guest servers where agents are running?
HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup\
MaxGuestScriptTimeoutSec
After that, you can restart Veeam Agent for Microsoft Windows Service (VeeamEndpointSvc). Please inform us of the results.
Thanks!
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Re: Pre-freeze / Post-thaw Timeout
It works!
Thank you
Mario
Thank you
Mario
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