prevent restore operator to read emails during restore

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prevent restore operator to read emails during restore

Veeam Logoby MauroMonaco » Fri Sep 29, 2017 1:39 pm

Case # 02326498

Hello, I'm using Veeam Backup 9.5 (evaluation) to backup exchange. During a restore operation the operator can open and read any message and the attachments.
This puts the data confidentiality at risk; in my ideal scenario he could view the message without opening it.
Is there a way to prevent this issue?

Thanks for any suggestion.
Mauro
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Re: prevent restore operator to read emails during restore

Veeam Logoby Dima P. » Fri Sep 29, 2017 1:52 pm

Hello Mauro,

Thank you for your post. Unfortunately, this behavior is expected since backup administrators or restore operators have direct access to the data they are restoring. Consider your post noted as a feature request.
Dima P.
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Re: prevent restore operator to read emails during restore

Veeam Logoby MauroMonaco » Fri Sep 29, 2017 2:13 pm

Hello Dima,
thanks for your answer. You are right, this it a feature request, sorry.
I also use another backup product that works in the way I descibed before: the operator has full access to the data but he only can restore the item (no double click is possible on it) to the user mailbox or to a PST file.
Obviously he can restore the message to a pst and open it using outlook but the procedure is more hardworking and if performed voluntarily, it may be considered a violation of the privacy with intention, not a simply inadvertence.
I think that this feature could be interesting.
Regards
Mauro
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Re: prevent restore operator to read emails during restore

Veeam Logoby agrob » Wed Oct 25, 2017 10:37 am

Count me as well for this Feature Request. Those kind of features will be important in the Future because of EU regulations.
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Re: prevent restore operator to read emails during restore

Veeam Logoby Regnor » Wed Oct 25, 2017 7:34 pm

This is often something which some customers see a bit negative. On the other hand there are countless other possibilities for an admin to get access to email content.
I would welcome a more robust logging capability which would log such actions unchangeable to the database. Then any compliance or privacy policies could be more easily achieved.
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