Availability for the Always-On Enterprise
Post Reply
MauroMonaco
Lurker
Posts: 2
Liked: never
Joined: Sep 29, 2017 1:19 pm
Full Name: Mauro Boffa
Contact:

prevent restore operator to read emails during restore

Post by MauroMonaco » Sep 29, 2017 1:39 pm

Case # 02326498

Hello, I'm using Veeam Backup 9.5 (evaluation) to backup exchange. During a restore operation the operator can open and read any message and the attachments.
This puts the data confidentiality at risk; in my ideal scenario he could view the message without opening it.
Is there a way to prevent this issue?

Thanks for any suggestion.
Mauro

Dima P.
Veeam Software
Posts: 8756
Liked: 647 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: prevent restore operator to read emails during restore

Post by Dima P. » Sep 29, 2017 1:52 pm

Hello Mauro,

Thank you for your post. Unfortunately, this behavior is expected since backup administrators or restore operators have direct access to the data they are restoring. Consider your post noted as a feature request.

MauroMonaco
Lurker
Posts: 2
Liked: never
Joined: Sep 29, 2017 1:19 pm
Full Name: Mauro Boffa
Contact:

Re: prevent restore operator to read emails during restore

Post by MauroMonaco » Sep 29, 2017 2:13 pm

Hello Dima,
thanks for your answer. You are right, this it a feature request, sorry.
I also use another backup product that works in the way I descibed before: the operator has full access to the data but he only can restore the item (no double click is possible on it) to the user mailbox or to a PST file.
Obviously he can restore the message to a pst and open it using outlook but the procedure is more hardworking and if performed voluntarily, it may be considered a violation of the privacy with intention, not a simply inadvertence.
I think that this feature could be interesting.
Regards
Mauro

agrob
Expert
Posts: 150
Liked: 12 times
Joined: Sep 05, 2011 1:31 pm
Full Name: Andre
Contact:

Re: prevent restore operator to read emails during restore

Post by agrob » Oct 25, 2017 10:37 am

Count me as well for this Feature Request. Those kind of features will be important in the Future because of EU regulations.

Regnor
Veeam ProPartner
Posts: 241
Liked: 53 times
Joined: Jan 31, 2011 11:17 am
Contact:

Re: prevent restore operator to read emails during restore

Post by Regnor » Oct 25, 2017 7:34 pm

This is often something which some customers see a bit negative. On the other hand there are countless other possibilities for an admin to get access to email content.
I would welcome a more robust logging capability which would log such actions unchangeable to the database. Then any compliance or privacy policies could be more easily achieved.

Post Reply

Who is online

Users browsing this forum: nitr0d and 51 guests