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osimpere
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Problem to install Veeam Backup 4.1

Post by osimpere » Feb 04, 2010 11:25 am

Hello,

I wish to evaluate Backup 4.1.0.96. I do it on a fresh new VM.
But I'm unable to install it because of the SQL Server part.
I use a domain account with the following rights:
- domain admin
- local admin
- log on as service
The install failed during SQL Server installation with the message: "the setup was unable to install new instance of SQL server".
I will try installing SQL Express previous Veeam Backup but I want to know if my account need some special rights
and if there is a way to workaround this problem.

Regards,

Olivier

Vitaliy S.
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Re: Problem to install Veeam Backup 4.1

Post by Vitaliy S. » Feb 04, 2010 12:01 pm

Hello Olivier,

Actually, you don't need additional rights to install Veeam Backup and Replication server, please send us SQL Server installation log files from %TEMP% folder to support@veeam.com for techincal assistance.

Thank you!

osimpere
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Re: Problem to install Veeam Backup 4.1

Post by osimpere » Feb 04, 2010 12:31 pm

Thankx for your quick answer.
I've just sent you the log.

Olivier

Gostev
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Re: Problem to install Veeam Backup 4.1

Post by Gostev » Feb 04, 2010 1:24 pm

Are you sure it is clean VM and clean SQL? Sounds like you used it to install/evaluate some other Veeam products or versions, which created VEEAM instance on your SQL and is causing the issues to setup. Just a thought, our support will be able to find out more from the logs you've sent.

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