- Posts: 1
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- Joined: Feb 11, 2019 12:51 pm
- Full Name: Jesús Noehi Posada Navarro
I've tried searching but found nothing about the problem.
We have Veeam 126.96.36.199 and want to update to 8.0. Our license is valid for 1416 more days,but our support is expired. Is it possible to do the update?
- Veeam Software
- Posts: 594
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- Joined: Nov 30, 2010 3:19 pm
- Full Name: Rick Vanover
- Location: Columbus, Ohio USA
An active maintenance contract is required to install product updates. This also gives you access to our outstanding support team for assistance when things are not going as expected, and particularly help with upgrades from older versions like 6.5.
You should have been contacted by renewals - if not - I can get you in touch with them, PM me.
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