Comprehensive data protection for all workloads
Post Reply
posadaj
Lurker
Posts: 1
Liked: never
Joined: Feb 11, 2019 12:51 pm
Full Name: Jesús Noehi Posada Navarro
Contact:

Problem updating Veeam 6.5 to 8.0

Post by posadaj » Feb 11, 2019 12:57 pm

Hello,

I've tried searching but found nothing about the problem.

We have Veeam 6.5.0.144 and want to update to 8.0. Our license is valid for 1416 more days,but our support is expired. Is it possible to do the update?

Thanks!

Rick.Vanover
Veeam Software
Posts: 596
Liked: 127 times
Joined: Nov 30, 2010 3:19 pm
Full Name: Rick Vanover
Location: Columbus, Ohio USA
Contact:

Re: Problem updating Veeam 6.5 to 8.0

Post by Rick.Vanover » Feb 11, 2019 1:56 pm

Hi Posadaj - welcome to the Veeam Forums Community.

An active maintenance contract is required to install product updates. This also gives you access to our outstanding support team for assistance when things are not going as expected, and particularly help with upgrades from older versions like 6.5.

You should have been contacted by renewals - if not - I can get you in touch with them, PM me.

Thanks!

Post Reply

Who is online

Users browsing this forum: Fgtank123, Google [Bot], Gostev, solmssen and 43 guests