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mdornfeld
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Protocol "Ssh" is not supported

Post by mdornfeld » Jun 08, 2011 9:45 pm

Getting this error with one of my new ESXi 4.1 host with Veeam (Veeam works fine on the other 3 brand new ESXi 4.1 Hosts).
******************************************
Validating task
Protocol "Ssh" is not supported for the host "[hostname]"
******************************************
All hosts use the same Host Profile and are the same model. Tried rebooting the host as well as enabling Remote Tech Support (SSH) mode to no avail.

Also, when I created a new Veeam job, it worked fine... it's only my existing jobs that aren't working.

Anybody seen this before (ticket is currently in with Veeam, but not headed anywhere yet)?

Thanks,
Matt

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Re: Protocol "Ssh" is not supported

Post by Gostev » Jun 09, 2011 3:12 pm

What is the ticket number please?

mdornfeld
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Re: Protocol "Ssh" is not supported

Post by mdornfeld » Jun 09, 2011 3:57 pm

#5134836 (Thanks Anton)

mdornfeld
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Re: Protocol "Ssh" is not supported

Post by mdornfeld » Jun 10, 2011 8:27 pm

This is now resolved. It was an issue where I converted a server of the same name from ESX to ESXi.

For whatever reason, Veeam just got confused and kept trying to connect to it using the ESX method (SSH). It was resolved through modifying the Veeam SQL DB and tech support has noted the resolution.

If you have this issue, contact support and it's a couple minute fix.

Thanks,
Matt

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