Restore only non existing files

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Re: Recovering from ransomware

Veeam Logoby nathanael.duke » Wed Nov 04, 2015 1:11 am

I'm posting this on behalf of a gentleman with case# 01099261 who also wanted to see if it would be possible to integrate more granular restore options like "Copy only missing". This was also related to Cryptowall.

Currently, we're using robocopy with the /xo /xc and /xn switches from the C:\VeeamFLR mount, and it seems to be working well. The documentation for Robocopy from Server 2008/2008r2/2012 refers to the /xc option as "/xct", but I'm not sure if this is a typo on Microsoft's part, or if it's just for a different version of the robust copy tool.

https://technet.microsoft.com/en-us/lib ... 33145.aspx
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[MERGED] feature request: restore only deleted items

Veeam Logoby caroot » Wed Nov 18, 2015 11:47 am 1 person likes this post

Hello.

I miss the following feature:

If a folder is selected for restore it would be nice if only the missing content could be restored.
At the moment I need to restore a folder and copy the missing content to the original folder and delete the restored folder.

How does the rest of you guys solve this or don´t you have this problem?
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Re: Restore only non existing files

Veeam Logoby foggy » Wed Nov 18, 2015 12:16 pm

Dominic, thank your for the feedback. I'm merging your post into existing discussion with similar requests, assuming you're also talking about FLR, right?
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Re: Restore only non existing files

Veeam Logoby caroot » Wed Nov 18, 2015 12:30 pm

Hello.
Yes I am talking about FLR.
I did not see this topic and I opened a feature request ticket.
They told me I should/ could open a topic here to see whether I am the only one with this issue or others also miss that.
Now I know I am not the only one. :)

In my case I have several restores in a week and it is much easier to click this option than to open a FLR and go to the folder and make a manual copy of files..
Would be ok as workaround but I think it should be an option in the restore menu.
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Re: Restore only non existing files

Veeam Logoby foggy » Wed Nov 18, 2015 1:57 pm

I see the case, thanks for explanation.
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Re: Restore only non existing files

Veeam Logoby Fiskepudding » Wed Apr 06, 2016 7:16 am

I guess this is not a vote post, but I found myself in need of this function today as well.
Because of the amout of files involved i ended up restoring to temp location and robocopy to target, to only transfer missing files.

In addition to "Overwrite" and "Keep" a restore option "Missing files only" would be handy.
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Re: Restore only non existing files

Veeam Logoby bleyers » Wed Apr 06, 2016 8:32 am

THe missing files option would come in handy some times...
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Re: Recovering from ransomware

Veeam Logoby Steen » Tue May 24, 2016 7:31 am

Gostev wrote:If it was, we would probably hear this request more than once in 8 years ;)

We could use the option to only restored deleted files....
Regards Steen
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Re: Restore only non existing files

Veeam Logoby dguidry » Fri Sep 30, 2016 5:00 pm

Has this feature ever been added or addressed by Veeam? Like the others, we've had an employee open a bad attachment this morning and encrypt around 15000 files. It would be EXTREMELY HANDY to have the ability to restore only missing files. I'm dreading the process in front of me to do it manually. I just attempted to do a restore and the only options appear to still be Overwrite or Keep, which means I'm going to have to restore a huge amount of data to a temporary location before I can then robocopy it over or something along those lines.

With the rise of ransomware, you guys really need to get this feature added to Veeam.
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Re: Restore only non existing files

Veeam Logoby tbwalkeriii » Mon Oct 03, 2016 6:31 pm

I sure wish I had the feature/option in Veeam to restore only missing files also.

We were just hit with ransomware on Friday that encrypted and renamed about 12,000 files before we caught and stopped it. All of those files that were encrypted were renamed as .ODIN type files. The files that were overwritten were thousands of small .xls and .doc files, along with a handful of .key files.

The total size of all of the files that were destroyed is less than 1GB, however these files are scattered throughout our file server in folders that contain hundreds of AutoCAD engineering files that are on average 100MB each. If I try and do a full restore, I will be overwriting alot of unnecessary files, and my restore will go from less than 1GB of data being restored to over 1.2TB of data being restored. Not to mention that alot of the files that I could be restoring over might have just been updated/changed in the last hour.

So now I go folder by folder, spending my entire day manually recovering only the missing files I need. Not having a "restore only missing files" feature really sucks, Veeam. It really does.

Ted
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Re: Restore only non existing files

Veeam Logoby dguidry » Tue Oct 04, 2016 7:43 pm

Sounds like you got the exact same one we did. After a bit of research, it appears to be a new variant of the Locky ransomware. A lot of our employees received .doc and .xls attachments with filenames in the format of "Receipt ###-###". Our Barracuda spam filter and every AV program I threw it at let it through with no warning or quarantine of any sort, so it's apparently a very new variant.

It ended up taking me a few days to get this sorted. I had to open a restore session in Veeam and then explore the folders connected to the affected file shares, then build a Robocopy command line to copy the missing files, THEN build another Robocopy command line to re-iterate through and fix the file ownership (which for some reason Robocopy wouldn't do on the first pass). This ended up being quite a headache and was compounded by Veeam timing out the restore operation during my testing if I let it sit for too long while researching.

If only Veeam supported a "restore missing" option, then this could have been fixed within 30 minutes. I plan to submit an enhancement request to support, I'd advise anyone and everyone else do the same. The more that are submitted, the more likely that they'll address this.
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Re: Restore only non existing files

Veeam Logoby alanbolte » Wed Oct 05, 2016 1:08 am

dguidry wrote:If only Veeam supported a "restore missing" option, then this could have been fixed within 30 minutes. I plan to submit an enhancement request to support, I'd advise anyone and everyone else do the same. The more that are submitted, the more likely that they'll address this.


This forum is the correct place for feature requests, no need to open a support case.
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[MERGED] FEATURE REQUEST: Restore only missing files

Veeam Logoby tbwalkeriii » Tue Oct 11, 2016 2:41 pm

Hello Dev Team,

I’d like to request a restore option that would restore only files that are “missing”. This would come in extremely handy in the event of a ransomware attack. We just had such an attack that encrypted and renamed over 5000+ files on our main fileserver, scattered across about 1000+ folders.

If a “restore only missing files” feature existed, I would have been able to quickly restore the 5000+ files without jumping through a lot of extra hoops (like restoring 100% of the 1000+ folders to an alternate location and using robocopy to copy only missing files).

Ransomware attacks are on the rise, and being able to automatically restore only the files that now appear “missing” (because they were renamed by the ransomware), would be a great feature to have.

If there are other Veeam users that believe this would be a good feature, please reply and chime in.

Thanks

TBWalker
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Re: Restore only non existing files

Veeam Logoby lando_uk » Wed Oct 12, 2016 2:57 pm

I second - like a said a year ago, we have to use Commvault for our home folders as Veeam doesn't work for ransomware restores. Lets hope v9.5 is better.
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Re: Restore only non existing files

Veeam Logoby csinetops » Wed Oct 12, 2016 6:26 pm

Add me to the list of customers that this would help tremendously.
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