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eric@tigunia.com
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Remove License from client server without server access?

Post by eric@tigunia.com »

We offboarded a client and no longer have access to their servers. How can I revoke a license that is being used without having the needed access?
Alex Uryumtsev
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Re: Remove License from client server without server access?

Post by Alex Uryumtsev » 1 person likes this post

Hi Eric.

Without an access to the server you can't revoke the license.

If you have any questions left, let me know.

BR,
Alex
eric@tigunia.com
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Re: Remove License from client server without server access?

Post by eric@tigunia.com »

I should mention that the license belongs to my company, not the client.
Gostev
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Re: Remove License from client server without server access?

Post by Gostev » 2 people like this post

If I were you, I would just officially ask them to destroy the license and present you proof of destruction (written statement).

Or worst case, just do nothing and let the license expire? Since you provided your license to a client, you must be the VCSP and thus you could only have the rental license - but these are usually good for a few months only.
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