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aseesing
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Repeative incremental failure

Post by aseesing »

Goodmorning all!

Since last night we encountered this error. The VM is part of a job with 3 VM's included. The other two VM's are backupped perfectly. Is there any way to fix this without recreating the job?

Thanks.

Code: Select all

0 of 0 files processed 

Total VM size: 8,00 GB
Processed size: 0,00 KB
Avg. performance rate: 0 KB/s
Backup mode: VCB SAN

Start time: 10-06-2009 06:59:03
End time: 10-06-2009 06:59:04

Repairing backup from previous rollback
Repair of backup "ESXMONSRV" machine was unsuccessful
TextFromTar failed
Client error: can not open '0afa7c4a-71dd-4d4b-ae0d-01bb84243c4c (vm-52)\summary.xml' in 'E:\VMBackups\BackupCLGA002009-06-09T133250.vrb'
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Gostev
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Re: Repeative incremental failure

Post by Gostev »

Good morning Alex. It depends on what causing this inability to open the .vrb content, but to investigate that, we would need full logs...

aseesing
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Re: Repeative incremental failure

Post by aseesing »

I'll insert a new ticket to support I suppose. Which log files do I need to include?
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Gostev
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Re: Repeative incremental failure

Post by Gostev »

The corresponding job's log file from Help | Support information, or all logs if you are not sure where is the correct one.

aseesing
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Re: Repeative incremental failure

Post by aseesing »

This issue went to R&D
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Ben Milligan
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Re: Repeative incremental failure

Post by Ben Milligan »

Hello - I just wanted to advise anyone else that may run into this problem, to check for the file that is attempting to open (in above case 'E:\VMBackups\BackupCLGA002009-06-09T133250.vrb'), to assure that it still exists in the target directory.

Please don't hesitate to advise support(at)veeam.com for in depth troubleshooting.

Thanks!

chimera
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Re: Repeative incremental failure

Post by chimera »

awesome, cheers for updating the post here - exact same problem I'm having! removing the last (failed) .VRB file resolved the issue.

aseesing
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Re: Repeative incremental failure

Post by aseesing »

I had to restore my VCS again after a experimental mistake and the very same problem occured again. This time I moved the VM with VCS outside the same VMware Cluster, in my case the same host as the VCB/Veeam host. I stop trying to backup a VCS inside it's cluster with vMotion and HA enabled. A backup with some possible little downtime is more important than a non working VCS after downtime.
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