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matt19849
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Replication Seed Failing

Post by matt19849 » Aug 26, 2014 1:22 pm

Hi,

I am trying to set up a replication job using a seed. One of the VM's has gone through with no issues but the other is failing.

The error I am getting is:

Server01 Success 13:28:16 14:51:16 3.7 TB 2.6 GB 1.7 GB 1:22:59
Server02 Error 06:54:46 06:56:34 0.0 KB 0.0 KB 0.0 KB 0:01:48 Processing configuration Error: Cannot complete the operation because the file or folder [Veeam Backups] Server02_replica/Server02_1.vmdk already exists
Error: Cannot complete the operation because the file or folder [Veeam Backups] Server02_replica/Server02_1.vmdk already exists
Server02 [seed] Success 13:28:18 06:54:42 (+2) 6.9 TB 5.9 TB 5.7 TB 41:26:23

The file didn't exist until the seed created it. I have tried to remove all files and folders related to this replication and start from scratch again using a seed and I get the same error. The replication creates the folder from the seeding part of the job. This goes through fine, it then fails on processing that server to check for changes etc with the above error

I have a case open with Veeam but so far I haven't had an answer that works and this is becoming a bit of an issue for us

Any help would be appreciated

Cheers

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Re: Replication Seed Failing

Post by Gostev » Aug 26, 2014 1:38 pm

Hi, please include support case ID as requested when you click New Topic. Thanks!

matt19849
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Re: Replication Seed Failing

Post by matt19849 » Aug 26, 2014 1:39 pm

Gostev wrote:Hi, please include support case ID as requested when you click New Topic. Thanks!
Apologies: 00624300

Shestakov
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Re: Replication Seed Failing

Post by Shestakov » Aug 26, 2014 1:46 pm

Hi Matt,
...Server02 Error 06:54:46 06:56:34 0.0 KB 0.0 KB 0.0 KB 0:01:48 Processing configuration Error: Cannot complete the operation because the file or folder [Veeam Backups] Server02_replica/Server02_1.vmdk already exists
Error: Cannot complete the operation because the file or folder [Veeam Backups] Server02_replica/Server02_1.vmdk already exists
Server02 [seed] Success 13:28:18 06:54:42 (+2) 6.9 TB 5.9 TB 5.7 TB 41:26:23
Did you try to seed the same server twice?

matt19849
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Re: Replication Seed Failing

Post by matt19849 » Aug 26, 2014 1:48 pm

This was the first time I have seeded that server, the initial seed went through fine but then failed. I hit retry and it failed again

Shestakov
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Re: Replication Seed Failing

Post by Shestakov » Aug 26, 2014 2:43 pm

Matt, could you elaborate on this:
matt19849 wrote:This was the first time I have seeded that server, the initial seed went through fine but then failed.
What do you mean by "the initial seed went through fine" ?

I`m trying to understand where in the replica seeding process the error is.
If Veeam B&R created a replication job and synchronized the restored VM with the latest state of the original VM, it should not restart the current job or start a new one.

Are you able to you see a VM replica with two restore points in the Backup & Replication view of Veeam Backup & Replication, under Replicas node?

Another option is to try to Seed a Replica Manually.

Thank you.

matt19849
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Re: Replication Seed Failing

Post by matt19849 » Aug 26, 2014 3:07 pm

Sorry, I may not be explaining this very well.
When I created the job i selected the option to seed from a backup file that was stored on another datastore. The job started to go through fine but seemed to fail on the second part of the first replication.

http://jpaul.me/wp-content/uploads/2011 ... ighted.jpg
That picture isn't of our environment or our replication but it shows what I was seeing, in the picture the one with [seed] went through fine but the other below failed with the mentioned error

Shestakov
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Re: Replication Seed Failing

Post by Shestakov » Aug 26, 2014 3:30 pm

Thanks for the clarification, Matt.
Matt wrote: The job started to go through fine but seemed to fail on the second part of the first replication
During the first run of a replication job, Veeam B&R accesses the repository where the replica seed is located, and restores the VM from the backup on the replication target host in the DR site. Files of the restored VM are placed to the location you specify as the replica destination storage.

So, you can check if this stage was done by checking if you can find VMs on the replication target host.

Have you tried to try to Seed a Replica Manually?
It`s great to know where exactly stumbling block is. Thanks.

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Re: Replication Seed Failing

Post by matt19849 » Aug 26, 2014 3:32 pm

Hi,

The VM is in the location where I have asked it to be.
I have tried to map the replica to the VM that was copied over from the seed but it still errors with the same error

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Re: Replication Seed Failing

Post by Shestakov » Aug 26, 2014 3:55 pm

Ok. Let`s go step-by-step. For a replica seeding we need to:

1. Create a backup of a VM that you plan to replicate.
2. Copy created backup to the backup repository in the DR site.
3. Create a replication job and point it to the backup repository in the DR site.
4. Veeam B&R synchronizes the restored VMs with the latest state of the original VMs.
5. For all subsequent runs of the replication job, Veeam B&R transfers only increments.

You`ve said you have the VMs on the replication target host, means step 3 is done.

To check step 4 status, let`s go back to my question: "Are you able to you see a VM replica with two restore points in the Backup & Replication view of Veeam Backup & Replication, under Replicas node?"
One point contains the state of the VM from the backup file, another contains the latest state of the original VM you want to replicate.

matt19849
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Re: Replication Seed Failing

Post by matt19849 » Aug 26, 2014 3:57 pm

Hi,
Just the one restore point is showing

Shestakov
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Re: Replication Seed Failing

Post by Shestakov » Aug 26, 2014 4:26 pm

Means the VM has a restore point only from the backup file.
The good thing is now we know where the process stopped.

Please, follow the instruction from the part 2 to finish replica seeding.
Let us know if it works.

Thank you.

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Re: Replication Seed Failing

Post by matt19849 » Aug 27, 2014 8:14 am

Hi,

Sorry for the delay in responding. I have tried following the instructions from step 2 but I still get the same error

Cheers

Shestakov
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Re: Replication Seed Failing

Post by Shestakov » Aug 27, 2014 10:11 am

Matt,
That`s unexpected behavior, logs need to be reviewed.

Seems like DR site still keeps some orphaned files which VBR tries to use. I would try to carefully check DR for the old snapshot files.
If it doesn`t help it makes sense to change "Server 2" name and repeat replica seeding from the scratch.

But since you have already provided logs to Veeam Support, let`s see what they will say.
Thank you.

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Re: Replication Seed Failing

Post by matt19849 » Aug 27, 2014 10:13 am

No problem, I have tried to start the replica from scratch but get the same issue as before
I'll wait to hear back from Veeam

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