Restore email notification doesn't work

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Restore email notification doesn't work

Veeam Logoby M119 » Thu Nov 24, 2016 12:08 pm

Hi,

I have a problem setting up email notification when every restore job has done.
I configured global email setting, as well as Configuration/Notification option in Veeam Enterprise Manager.
In Ent Manager, I entred correct SMTP server addrese and port, filled Restore Operations (From and To fields). I'm pretty sure this is ok since i receive test message with no problems.

But, after I restore item (for example Exchange item using App Aware Processing), and restore process is done with no errors, I do not get notification email.
I would like to notice that notifications related to job status works fine.

Thank you in advance.

Tomislav
M119
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Re: Restore email notification doesn't work

Veeam Logoby PTide » Thu Nov 24, 2016 3:02 pm

Hi,

So you had triggered the restore from Enterprise Manager and did not receive a notification? If so then please contact our support team directly and post your case ID.

Thank you
PTide
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Re: Restore email notification doesn't work

Veeam Logoby M119 » Fri Nov 25, 2016 8:33 am

Hi PTide,

thank you for your answer.
I triggered restore job from B&R console, and adjusted notfication options in Enterprise Manager.

I will contact Veeam support for additional help.

Thank you.

Tomislav
M119
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Re: Restore email notification doesn't work

Veeam Logoby PTide » Fri Nov 25, 2016 10:40 am

Then it's an expected behaviour. When you trigger a restore operation from B&R console EM won't send a notification.

Thanks
PTide
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Re: Restore email notification doesn't work

Veeam Logoby M119 » Fri Dec 09, 2016 8:34 am

Ok, but is there any way to set it up that i get notification after restore from B&R?

Regards,
Tomislav
M119
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Re: Restore email notification doesn't work

Veeam Logoby PTide » Fri Dec 09, 2016 12:01 pm

The only way how you could possible do that with the current version is to utilize PowersShell cmdlet to build a script that checks if there have been any new restore sessions since the last check and if so send an email. If you are not sure how to write such a script please do some search on the PowerShell subforum.

Thank you.
PTide
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