Cannot revoke a license from a particular host

[ugur]

Hi All,
we re using Veeam 9 Enterprise on VM platform, normally we licensed 40 pcs host each 2 cpu for veeam. Problem is that when we want to revoke host lisence we cant , screen staying please waiting tab. Could you advise solution on this case.? tnx.

[veremin]

Are you willing to revoke a license from a particular host or remove the license completely by switching a server to a free mode? Thanks.

[ugur]

First one ı want to revoke a license from a particular host.

[veremin]

Typically the revoke procedure should not take long, just a few seconds or so. The experienced behaviour looks unexpected, so, feel free to reach our support team directly. Thanks.

[nefes]

Are you using revoke in Enterprise Manager? If so, it is a known issue. Support have a private fix for it, so please open a case to obtain it.