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nguyent
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Routing problem for surebackup

Post by nguyent »

11/17/2010 3:43:58 PM Getting virtual lab configuration
11/17/2010 3:44:48 PM Starting virtual lab routing engine
11/17/2010 3:45:08 PM HCTS2: Publishing
11/17/2010 3:45:14 PM HCTS2: Updating configuration
11/17/2010 3:46:44 PM HCTS2: Registering
11/17/2010 3:46:59 PM HCTS2: Configuring networks
11/17/2010 3:50:54 PM HCTS2: Powering on (IP address: 10.255.2.26, network: 10.255.2.0, mask 255.255.255.0, gateway: 10.65.2.88)
11/17/2010 3:50:56 PM HCTS2: Heartbeat test
11/17/2010 3:51:36 PM HCTS2: Pinging (Pinging 10.65.2.26, try 5 of 5)
11/17/2010 3:51:01 PM Fail HCTS2: Pinging (IP address: 10.65.2.26, result: 'TimedOut')
11/17/2010 3:51:11 PM Fail HCTS2: Pinging (IP address: 10.65.2.26, result: 'TimedOut')
11/17/2010 3:51:21 PM Fail HCTS2: Pinging (IP address: 10.65.2.26, result: 'TimedOut')
11/17/2010 3:51:31 PM Fail HCTS2: Pinging (IP address: 10.65.2.26, result: 'TimedOut')
11/17/2010 3:51:41 PM Fail HCTS2: Pinging (IP address: 10.65.2.26, result: 'TimedOut')

Gostev
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Re: Routing problem for surebackup

Post by Gostev »

Verify your virtual lab configuration, it is not correct.

nguyent
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Joined: May 19, 2010 6:53 pm
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Re: Routing problem for surebackup

Post by nguyent »

Gostev,
I did verify the setup with Veeam support tech who also stuck. He will do more research and then will get back to me later. Meantime he asked me to keep play on this.
Thanks
Tan

Gostev
SVP, Product Management
Posts: 26679
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Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
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Re: Routing problem for surebackup

Post by Gostev »

OK, please update when the issue is resolved. Hard to say anything based on session summary, without seeing virtual lab configuration details and Veeam Backup server IP settings - except that it looks to be pinging wrong IP address, which is a sign of virtual lab misconfiguration. Thanks!

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