Hi All,
Hope you could help me with the issue that I mentioned above.
We have 2 replication tasks (unix and windows server), whenever I turned on the replicated server, I always have the message the server did not shutdown properly.
With the Windows server I can pass this message, but with the Unix server I have the error message saying "shutdown state invalid" which I cannot get pass, then I shutdown the unix with cmd shutdown -g0 -y, in hope that it would get rid of the error message, but it is still there. Is there any way to avoid the error message?
Any help/ advice would be appreciated.
Best Regards
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Re: Server did not shutdown properly - Error message
Hi Dzung
Do you see that behavior even with a ? A planned failover will shutdown the original machine before the last sync happens.
Please provide a support case ID for this issue, as requested when you click New Topic. Sounds like a technical issue.
Without case number, the topic will eventually be [url=https://forums.veeam.com/veeam-backup-replication-f2/rules-of-posting-about-errors-or-technical-issues-t755.html] deleted by moderators.
Best regards,
Fabian
PS: support can only help if you upload logs https://www.veeam.com/kb1832
Do you see that behavior even with a ? A planned failover will shutdown the original machine before the last sync happens.
Please provide a support case ID for this issue, as requested when you click New Topic. Sounds like a technical issue.
Without case number, the topic will eventually be [url=https://forums.veeam.com/veeam-backup-replication-f2/rules-of-posting-about-errors-or-technical-issues-t755.html] deleted by moderators.
Best regards,
Fabian
PS: support can only help if you upload logs https://www.veeam.com/kb1832
Product Management Analyst @ Veeam Software
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Re: Server did not shutdown properly - Error message
Hi Fabian,
As per requested, here it is the case number: 05537738.
In addition, I recalled whenever I restored a Windows server from Veeam backup, then I first powered on, I had the same message about the server did not shutdown properly.
Best Regards
As per requested, here it is the case number: 05537738.
In addition, I recalled whenever I restored a Windows server from Veeam backup, then I first powered on, I had the same message about the server did not shutdown properly.
Best Regards
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Re: Server did not shutdown properly - Error message
That is to be expected. From the restored server's point of view the situation is exactly the same as if it booted up again after a loss of power.
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- Full Name: Petr Makarov
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Re: Server did not shutdown properly - Error message
Hello,
I wouldn't say that it's expected. I would check AAIP settings for Windows-based workloads and VMware tools quiescence for Linux-based ones and would open a support case if the issue persisted with the mentioned settings.
Thanks!
I wouldn't say that it's expected. I would check AAIP settings for Windows-based workloads and VMware tools quiescence for Linux-based ones and would open a support case if the issue persisted with the mentioned settings.
Thanks!
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