Slow manager console/backups after upgrade to v9

[Kraken]

Just posting here before bothering Veeam support (for the case this is just a misconfiguration):

Veeam Manager Server: Windows 2008 R2
DB: MSSQL 2012 (local)
1 SMB repository, 13 jobs (about 100 machines; multiple virtual hosts - each one with own backup proxy) - all jobs launched in the same time (according to best practices mentioned here on forum), repository has limit 3 concurrent tasks.

Everything worked with v8. After upgrade from v8 to v9 (without errors), Veeam manager get incredibly slow in some situations:

* one job launched, it runs fine.
* four jobs launched in the same time - impossible to use console for any task that (probably) requires DB access (opening menu works fast, opening job statistics takes minutes, stopping the job takes more than one hour)

Server is not overloaded - there are other processes running fine and Resource Manager shows free resources (CPU, memory, drive, network). Connecting to the server from other location leads to the same console behavior. I tried to cleanup the DB according to https://www.veeam.com/kb1995 but it had no effect. Also more than 3 jobs often stucks in "Resource not ready: repository" state waiting for each other for hours until they time out.

No problem to open the task with support, I just want to know, if I am not missing something basic.

[alexander sh]

Hi Kraken,

would be great if you open a support case and post a case number here. We'd like to take a closer look at your setup and see what could be causing the issues.

[Kraken]

support case created - ID 01691820

[alexander sh]

Thanks for the case ID; I asked the case to be escalated to a Tier 2 engineer so that we can organize a WebEx if needed and resolve the problem.

[Jack1874]

Hello, are there any updates to this thread? I feel that our console is also slow after the upgrade.

[foggy]

There were some improvements in this area in Veeam B&R v9 Update 2, have you already installed it?

[Jack1874]

Yes.. we upgraded to 9.0.0.1715 last night.

Is the slowness something that is witnessed by others? Sometimes when I click on a job it can take about 5 / 10 seconds to respond

[Gostev]

No, there were never any issues around simply clicking the job, just like the OP says - these types of operations are not impacted. The only know issue was that operations requiring configuration database access taking noticeable time in large environments. In your case it can be something as simple as lack of RAM on backup server? Please open a support case to investigate.