by SBarrett847 » Fri Jul 21, 2017 4:31 pm people like this post
EDIT:- Can a MOD move this to the main B&R forum? I placed it here by mistake.
Just a heads up for other Sonicwall users that might have issues with application aware processing failing.
Sonicwall AV definition - Cloud Id: 56333863 will stop Veeam copying the Guest agent across to the VM during backup and the Job will fail. The Offending file is "VeeamVssHook_X64.dll" and it will show in the Sonicwall logs as "Gateway Anti-Virus Alert: (Cloud Id: 56333863) Agent.FL (Trojan) blocked."
Adding Cloud Id: 56333863 to the "Cloud AV DB Exclusion Settings" under the Gateway Anti-Virus Page, will have you up and running again.
I have a call open with Sonicwall, not sure how likely they are to white-list the affected file.