SQL Backup and Restore report not updated

[Ryansta]

Hi There
We have alerts setup for SQL database last backup. This looks at the Last Backup field in SQL.

For some reason, there is a database that Veeam does not update this item on one of the servers, so I am getting alerts of no backups. On the same server on another database it does successfully update and shows all the backups in the report. I have tested a restore as well which seems to be working so it does appear a successful backup is going through. There are also no warnings or errors in the Veeam reports.

Running a successful SQL backup does show up in the report.

Please let me know what needs to be done to get the backup status updated correctly when Veeam does a backup.
Thanks

[foggy]

Hello, have you contacted Veeam support with this already? Thanks.

[Ryansta]

Yes, I am waiting for a reply from Veeam

[foggy]

Could you please share the case ID here for reference? Thanks.