Standard Credentials Failing

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Standard Credentials Failing

Veeam Logoby samko » Tue Jan 31, 2017 9:51 pm

I am having an issue with getting standard credentials to work when setting up application aware processing. Current setup: domain joined servers, including veeam server.
I am unable to get domain admin credentials to work. Here is what I have tried:

domain\domain admin account - Fails
domain\administrator - fails
localcomputer\local admin account - fails
localcomputer\administrator - success

I have verified that UAC is turned off on the servers but still not working. I really don't want to have to setup local admin accounts for all servers and then manage in veeam as well. Any thoughts of what could be causing this?

Case number: 02055653
samko
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Re: Standard Credentials Failing

Veeam Logoby Dima P. » Tue Jan 31, 2017 10:21 pm

Hi Sampson,

Double check that you domain admins were added to local admin group on this VM.
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Re: Standard Credentials Failing

Veeam Logoby samko » Tue Jan 31, 2017 10:40 pm

They were added. I even added to the backup users group on the servers.
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Re: Standard Credentials Failing

Veeam Logoby Dima P. » Tue Jan 31, 2017 11:04 pm

Sampson,

Can you open admin share of the said VM with the domain admin account from the VBR server?
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Re: Standard Credentials Failing

Veeam Logoby samko » Tue Jan 31, 2017 11:09 pm

Yes. I log on with the account directly and this works. Think I may have found something, stand by
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Re: Standard Credentials Failing

Veeam Logoby samko » Tue Jan 31, 2017 11:36 pm

ok so the domain name when logging on to a server is actually too long so the last let is always cut off. So, when I added the account info in veeam I never removed the last letter. Just tried this and it worked for the domain account named "administrator" All test past. However the new issue, is that when I use the account I specifically created for veeam (yes its a domain admin) is not working gives me an error "could not upload file to admin share"
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Re: Standard Credentials Failing

Veeam Logoby tqmbill » Thu Feb 09, 2017 6:44 pm

samko: "... the domain name when logging on to a server is actually too long so the last let[ter] is always cut off"
How long is "too long"? My domain name is 15 letters.

I have the identical situation, tried the same combinations, to no avail.
I get a warning on the Checking Standard Credentials, and failures on the two vix tests.
Win2012R2 for both the backup and target (SQL) servers. ESXi 6.0 and VBR 9.5.
I also made this registry adjustment:
"For 2012/2012 R2, you must change the “EnableLUA” DWORD to 0 in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\system"
https://www.veeam.com/kb1788
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