Availability for the Always-On Enterprise
Post Reply
Exrace
Influencer
Posts: 24
Liked: never
Joined: May 21, 2009 11:39 am
Full Name: Exrace
Contact:

Stuck Backup: Best way to clean up?

Post by Exrace » Jul 20, 2010 12:47 pm

I have been testing many different destinations but have run into a stuck backup job.
The job is configured to go to a NTFS windows share.
I am using appliance mode.

The last server is in the group of three is stuck at 32%.
2 servers completed fine.

I tried to end the job but it doesn't end.
I haven't rebooted the appliance yet but I am sure if I do it will leave a orphaned snapshot.
Is there any troubleshooting or other details you would want me to gather before I reboot?

Gostev
Veeam Software
Posts: 23215
Liked: 2977 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Stuck Backup: Best way to clean up?

Post by Gostev » Jul 20, 2010 2:24 pm

Hello, it would be best to contact support directly for assistance with this kind of issues.

Exrace
Influencer
Posts: 24
Liked: never
Joined: May 21, 2009 11:39 am
Full Name: Exrace
Contact:

Re: Stuck Backup: Best way to clean up?

Post by Exrace » Jul 20, 2010 4:51 pm

Surprisingly after rebooting the vmware guest I am using for backup the snapshot removed itself.
I will see if it hits again tonight.
This has backup sucessfully before...maybe it was a network glitch.

Exrace
Influencer
Posts: 24
Liked: never
Joined: May 21, 2009 11:39 am
Full Name: Exrace
Contact:

Re: Stuck Backup: Best way to clean up?

Post by Exrace » Jul 22, 2010 3:37 am

This looks to be related to a outdated vmtools setup.
I have the esx servers running the latest 4.0 code level but the guest was one patch version back on vmtools.
I will see if it crashes the next few days.

Post Reply

Who is online

Users browsing this forum: AlbieNorth, Majestic-12 [Bot] and 70 guests