Case # 02048055
We had an issue with a Windows VM workstation that was going to sleep. It happened to have an SQL instance on it, so we needed to perform application aware processing.
Unfortunately, although the Veeam backup process was waking the machine up from sleep, it was attempting guest processing a fraction of a moment before the VM workstation was ready... so it couldn't contact VMWare tools and as a result, application aware processing failed.
For our instance, we solved this by sending a magic packet to the workstation at the start of the backup job, but as the number of Windows 10 workstation VM's are likely to increase in the future, building a delay of a few seconds between the time that the backup job wakes the workstation, and attempts the guest processing, would help considerably.