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saxie
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Full Name: Werner Butterworth
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Surebackup Job not stopping

Post by saxie »

Hi Guys

I've got a surebackup job that runs after my backup job finishes. Although it runs successfully I have to stop the session manually every morning - the status then shows success. I do not have the 'LEave VMs running' tickbox checked so in my mind the job should finish and shutdown the virtual lab and VMs after it completes. Any ideas?

Thanks!

W

Vitaliy S.
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Re: Surebackup Job not stopping

Post by Vitaliy S. »

Hello Werner,

Could you please clarify if you start this surebackup job manually/by schedule or use U-AIR request? Anyway, It is not an expected behaviour, so please contact our support team directly for quicker assistance.

Thanks!

saxie
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Re: Surebackup Job not stopping

Post by saxie »

This is an automatic job that is scheduled to start directly after the main backup job runs.

Thanks

Vitaliy S.
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Re: Surebackup Job not stopping

Post by Vitaliy S. »

Have you already emailed our support team reagarding this issue? Can you please tell me your ticket number?

saxie
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Re: Surebackup Job not stopping

Post by saxie »

I have not logged this with support yet. I have another support call with another client and when this is done I'll log this one. Thanks.

markfellows
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Re: Surebackup Job not stopping

Post by markfellows »

Saxie,

Take a look at this post http://www.veeam.com/forums/viewtopic.p ... =15#p22370

Not sure if it will help

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