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lightsout
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SureBackup + VMware KB2144685

Post by lightsout » May 19, 2016 9:10 pm

All,

Has anyone else applied this ESXi 6.0 U2 patch yet?

https://kb.vmware.com/selfservice/micro ... Id=2144685

I have this week, on two different clusters, and since then my Sure Backup jobs all fail. It registers the first virtual machine, and then tries to snapshot it, which fails immediately with msg.changetracker.NOTOPEN. Looking at the hostd.logs on the ESXi host itself, it seems to suggest it can't write to the virtual lab datastore. Which is my case is a dedicated LUN with plenty of free space and no other VMs on it!

I've reboot ESXi, vCentre, and Veeam itself and nothing has changed. My two vSphere clusters are entirely separate and both failed after the patch was applied to them.

I'm running on Veeam v9 U2 with a FC connected NetApp in 7-mode.

nielsengelen
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Re: SureBackup + VMware KB2144685

Post by nielsengelen » May 20, 2016 7:22 am

I am running ESXi 6.0 U2 as well with daily SureBackup jobs running on a datastore running on HPE VSA (not dedicated for SureBackup, shared with others) and so far I haven't seen any errors. Running Veeam v9 with Update 1 (there is no U2 so I guess you mean U1 as well ? ). Do you have by any chance a datastore which is not NetApp related to try it?

Can you please contact support and let us know the support id for future reference? They will assist you in resolving this issue.
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lightsout
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Re: SureBackup + VMware KB2144685

Post by lightsout » May 20, 2016 2:47 pm

Case #01804757 submitted.

And yes, I meant Veeam 9 U1. I was getting confused with vSphere 6 U2!

pentiumone133
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Re: SureBackup + VMware KB2144685

Post by pentiumone133 » Jun 13, 2016 2:28 pm

Hey!

Having the same issue, did you ever end up reaching a resolution?

lightsout
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Re: SureBackup + VMware KB2144685

Post by lightsout » Jun 13, 2016 5:28 pm

Yes, I got a hotfix from Veeam support to fix the issue. This will be included in a future hotfix for Veeam.

sarbaron
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Re: SureBackup + VMware KB2144685

Post by sarbaron » Jun 21, 2016 2:30 pm

I've just hit this as a problem too... will log a case! :)

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