Comprehensive data protection for all workloads
Post Reply
mamosorre84
Veeam Legend
Posts: 351
Liked: 36 times
Joined: Oct 24, 2016 3:56 pm
Full Name: Marco Sorrentino
Location: Ancona - Italy
Contact:

SUSE 12 - Linux credential error

Post by mamosorre84 »

Hi,

we receive this error testing linux credential:

06/06/2017 17:57:26 :: Checking Linux credentials Error: User authentication failed.

Using the same account (wheel group) with a putty session I login successfully.

Which can be the error?

Thank you

Marco
foggy
Veeam Software
Posts: 21139
Liked: 2141 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: SUSE 12 - Linux credential error

Post by foggy »

Marco, what is your support case ID?
mamosorre84
Veeam Legend
Posts: 351
Liked: 36 times
Joined: Oct 24, 2016 3:56 pm
Full Name: Marco Sorrentino
Location: Ancona - Italy
Contact:

Re: SUSE 12 - Linux credential error

Post by mamosorre84 »

Hi foggy,

don't worry, I solved by myself.

Thanks

Marco
BartP
Veeam Software
Posts: 243
Liked: 64 times
Joined: Aug 31, 2015 8:24 am
Full Name: Bart Pellegrino
Location: Netherlands
Contact:

Re: SUSE 12 - Linux credential error

Post by BartP » 1 person likes this post

Hey Marco,

Feel free to share the solution to the community.
Other people, at one point, will have a similar problem (or mistake) and this site will be indexed and therefore help other Veeam Users.
Bart Pellegrino,
Adv. Technical Account Manager - EMEA &
FlexCredit Program Manager
mamosorre84
Veeam Legend
Posts: 351
Liked: 36 times
Joined: Oct 24, 2016 3:56 pm
Full Name: Marco Sorrentino
Location: Ancona - Italy
Contact:

Re: SUSE 12 - Linux credential error

Post by mamosorre84 » 1 person likes this post

Hello Bart,

I've not share because maybe it has been my error: I've forgotten to set the PasswordAuthentication parameter to yes.

The problem is that I have never found a section on Veeam KB spoken about ssh user permissions, it's only specified to install mlocate.

For example, in my experience, I ever have to set ALL=NOPASSWD parameter into Ubuntu VM.

I'm not Linux expert, but I think more Veeam KB/helpcenter details could help all of us!
BartP
Veeam Software
Posts: 243
Liked: 64 times
Joined: Aug 31, 2015 8:24 am
Full Name: Bart Pellegrino
Location: Netherlands
Contact:

Re: SUSE 12 - Linux credential error

Post by BartP »

I understand, but with this reply you just helped out others if they have a similar issue :)
Bart Pellegrino,
Adv. Technical Account Manager - EMEA &
FlexCredit Program Manager
Post Reply

Who is online

Users browsing this forum: Amazon [Bot] and 52 guests