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mamosorre84
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Full Name: Marco Sorrentino
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SUSE 12 - Linux credential error

Post by mamosorre84 »

Hi,

we receive this error testing linux credential:

06/06/2017 17:57:26 :: Checking Linux credentials Error: User authentication failed.

Using the same account (wheel group) with a putty session I login successfully.

Which can be the error?

Thank you

Marco
foggy
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Re: SUSE 12 - Linux credential error

Post by foggy »

Marco, what is your support case ID?
mamosorre84
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Re: SUSE 12 - Linux credential error

Post by mamosorre84 »

Hi foggy,

don't worry, I solved by myself.

Thanks

Marco
BartP
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Re: SUSE 12 - Linux credential error

Post by BartP » 1 person likes this post

Hey Marco,

Feel free to share the solution to the community.
Other people, at one point, will have a similar problem (or mistake) and this site will be indexed and therefore help other Veeam Users.
Bart Pellegrino,
Technical Account Manager - EMEA
mamosorre84
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Re: SUSE 12 - Linux credential error

Post by mamosorre84 » 1 person likes this post

Hello Bart,

I've not share because maybe it has been my error: I've forgotten to set the PasswordAuthentication parameter to yes.

The problem is that I have never found a section on Veeam KB spoken about ssh user permissions, it's only specified to install mlocate.

For example, in my experience, I ever have to set ALL=NOPASSWD parameter into Ubuntu VM.

I'm not Linux expert, but I think more Veeam KB/helpcenter details could help all of us!
BartP
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Re: SUSE 12 - Linux credential error

Post by BartP »

I understand, but with this reply you just helped out others if they have a similar issue :)
Bart Pellegrino,
Technical Account Manager - EMEA
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