Synthetic full backup failed. Application is shutting down.

[rugolini]

I follow this thread because this weekend I had the same message of "Synthetic full backup failed": the error was "Application is shutting down".

How can this be appened? And now, what I have to do to make the full backup run again?

Thanks in advance.
Roberto

[veremin]

Hi, Roberto,

Your issue seems to be different than the one discussed in the thread you've originally posted. Thus, I've decided to split the discussion.

Have you already contacted the support team?

Thanks.

[rugolini]

Thank you ok, and, no, I don't have already contact the support team... I will do...

[veremin]

It's recommend, indeed, to include support case ID when posting about any technical issue. Once opened, please, post ticket number here, so that, we can follow the case. Thanks.

[rugolini]

I didn't recevice any support ID case...
I'm in doubt if I open an issue or not....

[PTide]

Hi,

Once you open a case with support you will be provided with an ID. You can open case on this page.

Thank you.

[rugolini]

This is the ID number: 01006161

[rugolini]

Solved (with the help of the Support) with this steps:

1. Installedthe latest patch for VeeamBR from here http://www.veeam.com/kb2024
2. In the Veeam console, in "Backup Infrastructure" then "Backup Repositories". Find the repository in the list to the right then right-click > Properties. Go to the "Repository" tab and check the box next to "Limit combined data rate to:" and set to 80 MB/s