Testing 9.5 - Login/Connect Issue

Availability for the Always-On Enterprise

Testing 9.5 - Login/Connect Issue

Veeam Logoby mmonroe » Mon Nov 28, 2016 8:20 pm

I wanted to test and tinker with 9.5. My plan is to test and compare it to our production server prior to actually loading it into production. We do this with all of the Veeam updates and patched.

I built a clean/fresh VM of Win2016 Server and fully patched it. I then installed 9.5 with base defaults. The machine is not on the domain and is basically just a stand-alone server. I am logged in as the local Administrator account and this is the account that I used to install 9.5.

When I try to launch Backup&Recovery, I get an error:

"Failed to connect - No connection made because the target machine actively refused it".

Service is running. Machine was rebooted. This is as basic and plain as it gets.

Ideas?
mmonroe
Enthusiast
 
Posts: 69
Liked: 2 times
Joined: Wed Jun 16, 2010 8:16 pm
Full Name: Monroe

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby jmmarton » Mon Nov 28, 2016 8:32 pm

Any chance the Windows firewall is blocking it? Since it's not in a domain, the domain firewall policy won't apply.

Joe
jmmarton
Veeam Software
 
Posts: 943
Liked: 101 times
Joined: Tue Nov 17, 2015 2:38 am
Location: Chicago, IL
Full Name: Joe Marton

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby mmonroe » Mon Nov 28, 2016 8:33 pm

I had already completely turned off the firewall. I am also launching B&R from the console of the test VM.
mmonroe
Enthusiast
 
Posts: 69
Liked: 2 times
Joined: Wed Jun 16, 2010 8:16 pm
Full Name: Monroe

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby blithespirit » Mon Nov 28, 2016 8:49 pm

Have you checked the logs in both windows and Veeam to see a more specific explanation or error code?
blithespirit
Veeam Software
 
Posts: 50
Liked: 8 times
Joined: Tue May 03, 2016 2:06 pm
Full Name: Paul Szelsi

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby Gostev » Mon Nov 28, 2016 10:09 pm

Honestly, with these sort of problems we can easily waste days of everyone's time guessing over the forum posts - why not just have our support review the server logs? So much easier and more efficient.

But since everyone is throwing something in, I can resist doing the same either - did you try to RDP to the server and use locally installed B&R console to see if that works?
Gostev
Veeam Software
 
Posts: 21621
Liked: 2411 times
Joined: Sun Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby mmonroe » Tue Nov 29, 2016 1:36 pm

I am just going to delete the test Win2016 server VM and will revisit testing 9.5 when I have a bit more time. I figured it would be a simple issue since the server was pure/fresh from an OS load and basically the only thing loaded was B&R. I have loaded B&R many, many dozens of times over the past since purchasing the product back in 2010. /mm
mmonroe
Enthusiast
 
Posts: 69
Liked: 2 times
Joined: Wed Jun 16, 2010 8:16 pm
Full Name: Monroe

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby blithespirit » Sun Dec 04, 2016 10:33 pm

Is there a reason you cannot join the VBR test server to the domain?
blithespirit
Veeam Software
 
Posts: 50
Liked: 8 times
Joined: Tue May 03, 2016 2:06 pm
Full Name: Paul Szelsi

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby staylor1972 » Mon Dec 19, 2016 11:52 am

I'm having the same issues except I've installed mine on a physical box.

I've logged a case with support but whilst I'm waiting wondered if you found a solution?
staylor1972
Novice
 
Posts: 6
Liked: never
Joined: Wed May 11, 2011 10:21 am
Full Name: Steve taylor

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby FragglePete » Mon Dec 19, 2016 1:22 pm

Did you get a solution for this? I'm experiencing exact same issue; new build of a server, new install of 9.5 but can't connect. I'm trying a another re-build of the server in case something went wrong on the first build. Tried v9 out as a trial and loved it, ordered 9.5 when it came available but now can't get it working as of yet. New customer.

Thanks

Pete
FragglePete
Novice
 
Posts: 3
Liked: 1 time
Joined: Mon Dec 19, 2016 12:45 pm
Full Name: Pete Williams

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby foggy » Mon Dec 19, 2016 3:34 pm

Hi Pete, as mentioned, the most effective way of addressing this would be contacting technical support directly. Thanks.
foggy
Veeam Software
 
Posts: 15295
Liked: 1133 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Testing 9.5 - Login/Connect Issue

Veeam Logoby FragglePete » Mon Dec 19, 2016 4:14 pm 1 person likes this post

Think I sussed it - school boy error.

On the Setup Screen, I was selecting the options on the Right (ie. Veeam BackUp Enterprise Manager, Console), rather than the big green button on the Left that does the Veeam Backup & Replication install! Just didn't really make it clear to myself that that was the main setup application!

Pete
FragglePete
Novice
 
Posts: 3
Liked: 1 time
Joined: Mon Dec 19, 2016 12:45 pm
Full Name: Pete Williams


Return to Veeam Backup & Replication



Who is online

Users browsing this forum: FrancWest and 1 guest